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Top up issues

Started by: dox73
On: 15/08/2019 | 02:25
Replies: 1
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by: dox73
on: 15/08/2019 | 02:25

A quick heads up: Your account balance has dropped to 0.00 (to check your balance at anytime dial *100#). To top-up again head to giffgaff.com/top-up

I just bought a one month goody bag

now I have no service 

i have spent £45 pound since the 14th 08 2019 yet no credit How is this possible 

how can I get help

Message 1 of 2
by: pds01144
on: 15/08/2019 | 02:44

@dox73 This can happen easily happen if you have auto topup engaged and do not have a goodybag. 

Get a free giffgaff Simsrc="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim">src="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim">
Message 2 of 2