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Started by: along
On: 10/01/2019 | 12:05
Replies: 13
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by: along
on: 10/01/2019 | 23:02
Thank you for your help and response
Message 11 of 14
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by: spacefrog
on: 10/01/2019 | 23:13

@along

Well in that case i think you should ask an agent to look into this for you, he will tell you exactly what you have been charged for, and atleast you will know for future reference.

click this link and fill out the form and explain about the charges......

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-ba...

 

 When an agent has replied you will see all replies in the "Messages From Agents" box that can be found at the bottom of your "My giffgaff" page, you can access the page by clicking here….

 https://giffgaff.com/support/questions 

 

good luck......

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Message 12 of 14
by: along
on: 10/01/2019 | 23:18
Okay thank you , I'll get onto that tomorrow
Message 13 of 14
by: along
on: 12/01/2019 | 18:18
Thank you for your help and response
Message 14 of 14