Knowledge Base
Community

Top up

Started by: kylewilson2012
On: 13/08/2012 | 19:01
Replies: 12
Reply

Go to best answer
by: kylewilson2012
on: 13/08/2012 | 19:01
I topped up yesterday 10 pounds and I bought a goodybag and I got a email saying my airtime balance is £10 but today it says ive got no credit and I've got my texts and calling credit to giffgaff but not my Internet help me???
Message 1 of 13
1 BEST ANSWER

Accepted Solutions
Highlighted
by: israrchaudhry
on: 13/08/2012 | 19:03
there is a problem with the network, please contact the agents, they will refund your credit
Message 5 of 13
by: morvin
on: 13/08/2012 | 19:03
Looks like the goodybag is still not applied and the system is still processing it. Just have to wait.
Get a free Giffgaff Sim
Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
Message 3 of 13
by: zainab7860
on: 13/08/2012 | 19:03
yes because u bought a goodybag ,goodybags are not free , key in *100*7'# to check ur goodybag allowance

Hurry up order your free sim with £5 credit from banner below

Get a free giffgaff Sim
Message 4 of 13
Highlighted
by: israrchaudhry
on: 13/08/2012 | 19:03
there is a problem with the network, please contact the agents, they will refund your credit
Message 5 of 13
by: mrs_gee
on: 13/08/2012 | 19:03
If someone has answered your question,, please mark it as 'accepted. Thank YOU Smiley Wink
Get a free giffgaff Sim
Message 6 of 13
by: swatson37
on: 13/08/2012 | 19:03
I want to buy a blackberry addon
Message 7 of 13
by: dalan
on: 13/08/2012 | 19:04
Check your payment history on your my gg page to see what is happening.
Get a free giffgaff Sim
Message 8 of 13
by: thesrivatsamaster
on: 13/08/2012 | 19:05 edited: 13/08/2012 | 19:06

Just wait a while. It may restore itself. Also, you might have got the mail a before you bought goodybag. Once you bought goodybag, the cost of it would be subtracted from the credit.

Please give me Kudos if you think my post is helpful/appropriate/funny/interesting/Anything else except stupid. Thanks, and have a good day.

Get a free giffgaff Sim

Get a free giffgaff Sim

http://giffgaff.com/orders/affiliate/thesrivatsamaster
Message 9 of 13
by: swatson37
on: 13/08/2012 | 19:05
I want to buy a blackberry addon but i've already bought my goodybag
Message 10 of 13