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Started by: redbreast59
On: 07/03/2013 | 19:38
Replies: 14
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by: redbreast59
on: 07/03/2013 | 19:38

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?

Message 1 of 15 (138 Views)
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Accepted Solutions
by: rayhoo
on: 07/03/2013 | 20:50 edited: 07/03/2013 | 21:19
Best Answer
Accepted by anthony_c (former giff-staffer)
‎21-08-2015 01:01

redbreast59 wrote:

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?


Take a look here My Payment History to see if there's been a failed payment.  Has the Auto Top-up been Disabled at the moment?

Message 12 of 15 (78 Views)
by: awais_khan12
on: 07/03/2013 | 19:39
Have you set it to auto top up if yes it should do when your balance goes below £3
Image
Message 2 of 15 (131 Views)
by: lucy68
on: 07/03/2013 | 19:39

others have reported this also, best to keep watch,

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Message 3 of 15 (128 Views)
by: nerakb
on: 07/03/2013 | 19:39

It should click in once your airtime credit goes below £3-as long as you have it set up/enabled on your account.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

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Message 4 of 15 (126 Views)
by: mathew40
on: 07/03/2013 | 19:42
Hi there.
please go back and check your auto top up is still turned on as there have been a few issues with it disabling over the past few days thanks.
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Message 5 of 15 (117 Views)
by: joealtony143
on: 07/03/2013 | 19:43
mate, check yu got enough balance on yur bank account
Message 6 of 15 (117 Views)
by: sophiewilson
on: 07/03/2013 | 19:43

It should top-up as soon as it goes below £3 as the others said.

Message 7 of 15 (117 Views)
by: sauron
on: 07/03/2013 | 20:01

Might be that it is done once a day and so just give it time

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Message 8 of 15 (106 Views)
by: omy_2011
on: 07/03/2013 | 20:39
it should kick in, if you have enabled auto top up.
Message 9 of 15 (98 Views)
by: headcases
on: 07/03/2013 | 20:41
auto top up active?
If I helped click ''solutions and kudos'' thanks

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Message 10 of 15 (96 Views)