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newcomer
Posts: 3
Registered: ‎02-07-2012
Best Answer

Top up

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?


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Best Answer
Accepted by anthony_c (former giff-staffer)
‎21-08-2015 01:01
Posts: 40,917
Topics: 24
Kudos: 4,757
Registered: ‎21-07-2010

Re: Top up

[ Edited ]

redbreast59 wrote:

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?


Take a look here My Payment History to see if there's been a failed payment.  Has the Auto Top-up been Disabled at the moment?

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Posts: 7,113
Kudos: 1,677
Registered: ‎21-07-2012

Re: Top up

Have you set it to auto top up if yes it should do when your balance goes below £3
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enigma
Posts: 14,417
Registered: ‎30-10-2011

Re: Top up

others have reported this also, best to keep watch,

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I boldly went...
Posts: 27,499
Registered: ‎22-01-2012

Re: Top up

It should click in once your airtime credit goes below £3-as long as you have it set up/enabled on your account.

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Posts: 82,401
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Registered: ‎20-08-2012

Re: Top up

Hi there.
please go back and check your auto top up is still turned on as there have been a few issues with it disabling over the past few days thanks.
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newcomer
Posts: 11
Registered: ‎01-03-2013

Re: Top up

mate, check yu got enough balance on yur bank account
Posts: 167
Topics: 21
Kudos: 17
Best Answers: 11
Registered: ‎03-06-2011

Re: Top up

It should top-up as soon as it goes below £3 as the others said.

Posts: 14,668
Topics: 39
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Registered: ‎18-12-2010

Re: Top up

Might be that it is done once a day and so just give it time

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trainee
Posts: 244
Registered: ‎27-10-2011

Re: Top up

it should kick in, if you have enabled auto top up.
Posts: 11,980
Topics: 11
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Registered: ‎28-10-2012

Re: Top up

auto top up active?
If I helped click ''solutions and kudos'' thanks

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