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Topping up my sons phone

Started by: 23alethia
On: 12/02/2019 | 16:13
Replies: 6
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by: 23alethia
on: 12/02/2019 | 16:13

Why is it that I don't have an option how much I want to top up my sons giffgaff number?  It automatically comes up as £10 but that's  not the amount I want to give him

 

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by: dazoo
on: 12/02/2019 | 16:19

Hi  @23alethia

 

The minimum on giffgaff is £10 credit can add to a giffgaff account your own or another giffgaff number >> https://giffgaff.com/top-up

 

If a voucher buy from a shop giffgaff or a 02 voucher the minimum is £10 can buy from a shop for giffgaff account to redeem voucher to account >> https://giffgaff.com/support/top-up-and-balance/using-vouchers

 

Should be able to add credit minimum £10 then in £5 more if want more so £10,£15,£20,£25 and £30 on bank card or paypal or if buying a voucher from a shop.

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Message 6 of 7
by: danhamman
on: 12/02/2019 | 16:14

@23alethia wrote:

Why is it that I don't have an option how much I want to top up my sons giffgaff number?  It automatically comes up as £10 but that's  not the amount I want to give him

 

Works OK for me, gives me all the options upto £30

.:.
Message 2 of 7
by: rebelyell
on: 12/02/2019 | 16:14
If it's a credit top up the minimum is £10
Message 3 of 7
by: brighthulk
on: 12/02/2019 | 16:17
@23alethia
I suggest you clear your browser cookies, cache and history or try another browser e.g. Google Chrome, Firefox, Safari etc and then try again.
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Message 4 of 7
by: sweetheart62
on: 12/02/2019 | 16:17
Hi
Just check that it is only offering you the minimum which is £10 is there a drop down menu showing more results, or try refreshing he page
Message 5 of 7
by: dazoo
on: 12/02/2019 | 16:19

Hi  @23alethia

 

The minimum on giffgaff is £10 credit can add to a giffgaff account your own or another giffgaff number >> https://giffgaff.com/top-up

 

If a voucher buy from a shop giffgaff or a 02 voucher the minimum is £10 can buy from a shop for giffgaff account to redeem voucher to account >> https://giffgaff.com/support/top-up-and-balance/using-vouchers

 

Should be able to add credit minimum £10 then in £5 more if want more so £10,£15,£20,£25 and £30 on bank card or paypal or if buying a voucher from a shop.

Get a free giffgaff Sim
Message 6 of 7
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