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Transfer old number

Started by: kateh11
On: 21/07/2018 | 08:39
Replies: 4

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by: kateh11
on: 21/07/2018 | 08:39

Hi, I've just activated a giff gaff SIM and have got a new number. I want to transfer the number from my old phone to this SIM. How do I do that? Thanks!

Message 1 of 5

Accepted Solutions
by: maverick77_uk
on: 21/07/2018 | 08:49


Firstly, you need to contact your current provider, and ask for a PAC code (Port Authorisation Code). This is valid for 30 days, after which it will expire and you will need to ask for another one.

Then go here:

And click where it says "Keep my number" and put the PAC code in.

Your phone will be intermittent on the day of transfer, and can take up to 24 hours to fully move across, so give it time and keep restarting your phone.

You may find some services come across first, and there is a delay for others, like you maybe able to make calls, but not receive them for a time etc.

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Message 4 of 5
by: aaronhank
on: 21/07/2018 | 08:55

Hi @kateh11  


To transfer a number in to giffgaff account  that if already filled in then will go ahead on the date had chosen to start transfer.

Message 5 of 5