On wednesday i got my PAC code from o2 to transfer my number i used it and giffgaff then sent me an email saying that it was 'porting' but it has been 3 days now and my number still hasn't transferred. i can use the sim if i turn on my phone but it is not my original number it is the number i got with the new giffgaff sim. please help! i don't know what has went wrong i have paided for a goodybag and can't use it yet
When you filled in the form with your PAC code, what date did you choose as your transfer date?
What day and rough time did you fill the form? reason I ask is if it was after 3pm, you cannot have a next day transfer.
Did you get a reply from an agent confirming that your port would happen on your chosen date? check here http://giffgaff.com/support/questions
Have you lost service on your O2 sim card yet?