Knowledge Base

Transferring my old num

Started by: diannemcdaid
On: 28/01/2019 | 22:45
Replies: 1

by: diannemcdaid
on: 28/01/2019 | 22:45

Hi, my giffgaff sim is already activated. I have my PAC from my old number. I keep getting sent around in circles. The Giffgaff page insists I must activate my sim (already done) or buy a new one and the number transfer form will "appear by magic". It doesn't. 

How do I get to this form if I have already activated my gifffaff sim? Thanks.


Message 1 of 2
by: mrjeeves
on: 28/01/2019 | 22:50 edited: 28/01/2019 | 22:51

Hi @diannemcdaid

You should be able to go to this page to get the transfer form:


PLEASE NOTE: Remember to allow 1 business day for us to process your request (or 2 business days if requesting after 5PM), not including weekends or bank holidays. Please don't top up on the transfer date as you may lose your credit.

If you still need help, feel free to reply to my message and mention me (@mrjeeves)


If an answer helped you, click the Kudos button and select a Best Answer.
If you want a SIM, order one here for £5 free credit:
Message 2 of 2