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UNLIMITED DATA ON £10 GOODY BAG....MY EYE!

Started by: liamjames2011
On: 11/03/2011 | 20:17
Replies: 129
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by: liamjames2011
on: 11/03/2011 | 20:17

JUST TO LET PEOPLE KNOW THERE IS NO SUCH THING AS UNLIMITED DATA USAGE ON HERE. EVEN WITH THE £10 GOODY BAG. IF YOU ARE LIKE ME AND DOWNLOAD A LOT OF GAMES,MUSIK AND VIDEOS ETC ON YOUR PHONE. DON'T WATE YOUR MONEY. I WAS ON A £10 GOODY BAG WHICH IS "SUPOSED " TO BE TOTALY UNLIMITED I HAVE NOW HAD MY DATA DISCONECTED DUE TO EXSESIVE USAGE. BUT TO ME UNLIMITED DATA MEANS IT DOESNT MATER IF I USE 1GB OR 100GB OF DATA. ANYONE ELSE HAVE THIS PROBLEM?

Message 1 of 130
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by: robbie28
on: 11/03/2011 | 22:10
Best Answer

@liamjames, we have placed a data bar on your account because we have reason to believe you may have been using your SIM in ways that count as abuse of our service.

 

Your comments on this thread, and the other thread you started, also indicate that you may have been using your SIM in this way.

 

As other members are pointing out to you - unlimted data applies to mobile internet use on your handset. You can't use the SIM outside your handset, you can't use it for tethering, and so on.

 

If you believe that your usage is legitimate you can contact us privately - using the ask an agent link - and explain what you've been doing. If we accept your explanation the bar will be lifted.

 

This is standard practice, and the policy has been explained many times in this community.

 

Please take some time to consider your usage, and contact us if you want to.

 

Thanks

 

 

 

 

Robbie Hearn
Ex member of the giffgaff team, still fond admirer
Message 76 of 130
by: aandms
on: 11/03/2011 | 20:19
You would of been asked what you was using the data for when you hit 20gb, which is totally fair on a mobile phone. You must be rich spending all that money on music and games to go over 20gb
Get a free Giffgaff SimOr for a giffgaff hybrid sim (for all phones inc iphone 4, 4S and ipad) , also with £5 free credit but sent 1st class, fill in this form
Message 2 of 130
by: donnie
on: 11/03/2011 | 20:20

If you cant wait until monday as suggested on your other thread, to get this sorted, then good luck finding unlimited for £10 elsewhere Smiley Wink

Message 3 of 130
by: andreww
on: 11/03/2011 | 20:20

How many GB were you using before data was withdrawn?

Missing in Action (last seen in the pub) Smiley Very Happy
Message 4 of 130
by: sparkybhoy
on: 11/03/2011 | 20:23

Where you using nothing more than your phone or was the phone tethered to another device and used as a catalyst?

Message 5 of 130
by: aandms
on: 11/03/2011 | 20:24
Btw 3 offer 86gb(unlimited) for £15 a month with 3000 texts and 300 mins
Get a free Giffgaff SimOr for a giffgaff hybrid sim (for all phones inc iphone 4, 4S and ipad) , also with £5 free credit but sent 1st class, fill in this form
Message 6 of 130
by: liamjames2011
on: 11/03/2011 | 20:25

TBH WITH T-MOBILE WERE GIVING ME UNLIMITED DATA £5 A MONTH Smiley Tongue

AND AS FOR ME BEING RITCH TO GET ALL VIDEOS ETC . GET THEM FOR FREE IF YOU KNOW WHARE TO FIND THEM Smiley Tongue

Message 7 of 130
by: owenmurr
on: 11/03/2011 | 20:25
well its truely unlimited mobile data no where does it state that you can download tons. if your phone is going to a site that isnt mobile it picks this up as none mobile. and obviously downloading that much they are going to cut you off.
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Message 8 of 130
by: sparkybhoy
on: 11/03/2011 | 20:26

I must say, I would find it hard to believe that anyone could download such a large amount of data in a single day to a mobile phone, due not only to the speed of mobile data but the storage restriction also.

 

Yes, my phone can hold a total of 48gb data, but the time it would take to download that via a mobile network?

Message 9 of 130
by: liamjames2011
on: 11/03/2011 | 20:28

WAS DOWNLOADING ONTO MY PHONE THEN AT END OF DAY I SENT FILES OVER TO MY PC FOR STORAGE

Message 10 of 130