JUST TO LET PEOPLE KNOW THERE IS NO SUCH THING AS UNLIMITED DATA USAGE ON HERE. EVEN WITH THE £10 GOODY BAG. IF YOU ARE LIKE ME AND DOWNLOAD A LOT OF GAMES,MUSIK AND VIDEOS ETC ON YOUR PHONE. DON'T WATE YOUR MONEY. I WAS ON A £10 GOODY BAG WHICH IS "SUPOSED " TO BE TOTALY UNLIMITED I HAVE NOW HAD MY DATA DISCONECTED DUE TO EXSESIVE USAGE. BUT TO ME UNLIMITED DATA MEANS IT DOESNT MATER IF I USE 1GB OR 100GB OF DATA. ANYONE ELSE HAVE THIS PROBLEM?
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@liamjames, we have placed a data bar on your account because we have reason to believe you may have been using your SIM in ways that count as abuse of our service.
Your comments on this thread, and the other thread you started, also indicate that you may have been using your SIM in this way.
As other members are pointing out to you - unlimted data applies to mobile internet use on your handset. You can't use the SIM outside your handset, you can't use it for tethering, and so on.
If you believe that your usage is legitimate you can contact us privately - using the ask an agent link - and explain what you've been doing. If we accept your explanation the bar will be lifted.
This is standard practice, and the policy has been explained many times in this community.
Please take some time to consider your usage, and contact us if you want to.
Where you using nothing more than your phone or was the phone tethered to another device and used as a catalyst?
I must say, I would find it hard to believe that anyone could download such a large amount of data in a single day to a mobile phone, due not only to the speed of mobile data but the storage restriction also.
Yes, my phone can hold a total of 48gb data, but the time it would take to download that via a mobile network?