Knowledge Base

Unable to hear when phoning landlines. Live in Galloway. This has been crackly for over a week. Unable to hear them and crackly at their end too. 5s apple.

Started by: cat2pc
On: 12/06/2019 | 12:52
Replies: 6

by: cat2pc
on: 12/06/2019 | 12:52
For two weeks unable to hear when I phone landlines. Crackly , they can’t hear me either. 5s apple.
Message 1 of 7
by: richybhoy36
on: 12/06/2019 | 12:54
It could be a problem with the receiver on the phone ! Or you could try and download the ( my network) app to see if theres any issues in yout area .
Message 2 of 7
by: natty88
on: 12/06/2019 | 12:54




can you check for any local 



please pop your full postcode in here to check for any network issues please


if shows none try a  manual roam as explain here to update network again 


or switch on and of your airplane flight mode a few times  


Or try a soft reset by holding the power button and volume up down button at the same time until phone reboots its self and see if works then 

Get a free giffgaff Sim
Message 3 of 7
by: mrbergstrom1967
on: 12/06/2019 | 13:02
Good Afternoon @cat2pc

Have you checked for any network issues in that area

Message 4 of 7
by: cat2pc
on: 12/06/2019 | 17:01
Thank you just done that.
Message 5 of 7
by: cat2pc
on: 12/06/2019 | 17:02
Thank you All ideas have been useful.
Message 6 of 7
by: endorphin
on: 12/06/2019 | 17:54

@cat2pc wrote:

Thank you All ideas have been useful.

Have any of them solved your problem?

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 7 of 7