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Unlimited Data

Started by: sadique_
On: 25/10/2018 | 11:05
Replies: 9
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by: sadique_
on: 25/10/2018 | 11:05

I have been banned from buying unlimited Data goody bags is this a permanent thing ?

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by: michaeldunha
on: 25/10/2018 | 11:09
@sadique_ The ban used to last approx 3 months in the past.
Giffgaff should have sent out warnings before taking this action though
Message 2 of 10
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by: michaeldunha
on: 25/10/2018 | 11:09
@sadique_ The ban used to last approx 3 months in the past.
Giffgaff should have sent out warnings before taking this action though
Message 2 of 10
by: mrbond007
on: 25/10/2018 | 11:17

Yes it happens 

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Message 3 of 10
by: kenralph
on: 25/10/2018 | 11:21
Three months on the naughty step...a bit harsh..
Message 4 of 10
by: andishdi
on: 25/10/2018 | 11:21

Better ask an agent - out of interest how much were you using?

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Message 5 of 10
by: techiebloke
on: 25/10/2018 | 11:35

If you were using stuff like Youtube and lots of heavy downloads it will cause the system to slap a ban on.

 

Wi-Fi is best for a youtube binge.

"Get your free SIM with £5 credit"

Those who mind don't matter and those who matter don't mind
Message 6 of 10
by: goldenratio
on: 25/10/2018 | 11:37
Or maybe move to voxi
It's shameful I think to be banned for using only YouTube

If other heavy dodgy downloads - I don't know. Depends how dodgy 😋😜
Message 7 of 10
by: nefarius
on: 25/10/2018 | 19:34

@sadique_

 

Hi. It's not actually unlimited. 

 

Our Always On* goodybag is designed to give you peace of mind that you'll always be connected and have access to data at all times.

With our £25 "Always On" goodybag, members will experience:

  • 20GB of UK data usage per month at full 4G speed with tethering allowed.
  • Once the 20GB of data has been used up members will experience a reduced data speed of 384kbps from 8 am to midnight.
  • From midnight to 7.59 am members will have a data allowance at full 4G speed.

* Traffic Flow applies to the £25 "Always On" goodybag.

  • Speed restrictions apply to our Always On data after 20GB of data usage.
  • A 4G ready phone and coverage required to access 4G data speeds.
  • giffgaff doesn't offer any unlimited mobile data plans. A pure 'unlimited data' package doesn't restrict your data speed at any point. Our Always On goodybag is designed to give members peace of mind that they'll be connected.
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