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Unlimited internet help

Started by: farat85
On: 12/07/2019 | 06:04
Replies: 2
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by: farat85
on: 12/07/2019 | 06:04 edited: 12/07/2019 | 15:01

I have had this from 2 June . I put £75 pounds on ! Meant to be unlimited internet keeps running out 10 days before the months ends I want a refund ASAP . Never work the network is slow never works . Never had this with any other net work 

Message 1 of 3
by: alexmgg2
on: 12/07/2019 | 12:19

@farat85wrote:

I have had this from 2 June . I put £75 pounds on ! Meant to be unlimited internet keeps running out 10 days before the months ends I want a refund ASAP . Never work the network is slow never works . Never had this with any other net work 

Giffgaff do not offer an unlimited internet goodybag. The  £25 Always on goodybag is what it says, Always on. After the first 40GB  (since 3rd of July) data has been used, speed is throttled to 384 kbps between 8am and midnight, which is adequate for checking messages and basic apps such as online banking. It is also subject to traffic flow and fair use policy. All this is clearly explained in the More info link on the page where you choose your goodybag.

 

See here:

 

https://giffgaff.com/support/calls-and-internet/alwayson-internet-and-tethering

 

If someones answer has helped you solve your problem, please consider setting it as Best answer, or leaving them Kudos points. Thanks!
Message 2 of 3
by: alant
on: 12/07/2019 | 12:32

@farat85wrote:

II put £75 pounds on

Put £75 of what on? 

Get a free giffgaff Sim
Message 3 of 3