Knowledge Base

***Update*** GG Speed - a pleasant surprise!

Started by: logib
On: 09/04/2015 | 09:25
Replies: 12

by: logib
on: 09/04/2015 | 09:25 edited: 20/04/2015 | 13:26

Following my previous post below, I'm afraid this was short lived. Let me explain, due to my work, these tests were carried out during 12am - 7am, when I ran this tests out of these hours, the speeds were shocking to say the least approx 1Mbps download/upload.


So I decided to find out if indeed GG/o2 were throttling us as customers. I purchased a o2 sim card, tested during peak hours i.e. 7am-11.59pm and over the course of 5 days my o2 phone (iPhone 5s) was getting anything between 25-35Mbps download and 14Mbps upload, i used another iPhone 5s with my existing GG sim card at the same time during the day over the said 5 days, averaging 1Mbps download/upload.


Now I know its not exactly a fault free scientific experiment, but the difference in these speeds is amazing. As soon as the clock struck approx 12am, the GG speeds when back up to 30Mbps!


As a service this was not acceptable and reluctanlty I decided to leave GG after many years.


Who is to blame, im not sure, is it GG employing their traffic flow/management? is it o2 putting their customers at the top of the tier? From reading many forums posts on here I can see im not the only one. Yes I know GG have accepted there are "issues" but in reality I do not think they will be resolved and suddenly all our speeds shoot up to over 30Mbps! I hope they do get sorted and maybe i'll return in the future.


Cheers for now guys.


Noticed my GG/o2 signal has improved recently and then suddenly the 4G icon popped up wear I live, very rural near Gloucester, couldnt believe the speeds i'm getting, hopefully this continues... fingers crossed! ;-)


Screen Shot 2015-04-09 at 09.17.06.png

Message 1 of 13
by: bigdaveuk
on: 09/04/2015 | 09:27
top speeds that is
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Message 2 of 13
by: downstream
on: 09/04/2015 | 09:28
it is good speed enjoy it
please kudoo me if i am helpful
Message 3 of 13
by: task564
on: 09/04/2015 | 09:29
What a nice surprise to have someone posting praise for GiffGaff speeds rather than the usual complaints!
Message 4 of 13
by: weetinamc
on: 09/04/2015 | 09:29

thats excellent

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Message 5 of 13
by: allan1954
on: 09/04/2015 | 09:30
welcome great news you must live in the best area of the uk for o2 data signal.
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Message 6 of 13
by: johnrooney80
on: 09/04/2015 | 09:36
Hi @logib
Glad your happy. Im happy for your satisfaction buddySmiley Happy
Message 7 of 13
by: 4128334
on: 09/04/2015 | 09:47
Nice to see a post praising data speeds, must almost be a first.
I get good 3g where I live in East Lancs, but I live quite high up, don't know if that makes a difference.
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Message 8 of 13
by: gb2774
on: 09/04/2015 | 09:52
That's great news, I can't wait until 4g is available in my area, Giffgaff suggested that would be the best goodybag for me as well 👍
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Message 9 of 13
by: georgetown_82
on: 09/04/2015 | 09:59
Well. Looks great. Wish the internet was unlimited. Smiley Wink
Message 10 of 13