Guys i just bought my first top up voucher to activate the sim.
On the voucher there is only one serial number which is not 16 digit and it says it is not the right format.
there is nothing else on the voucher though but the serial number.
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You say its from a Paypoint
Is it a giffgaff voucher like this
Example image from page 2 of
yes but it doesnt look like the attached picture at all. it is a whole different thing
but still giffgaff logos and description.
whatever i will go back now but i dont think they will change it for me.
i will let you know if i need further assistance.