Knowledge Base

Verify number?

Started by: electricj
On: 12/06/2019 | 16:06
Replies: 11

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by: electricj
on: 12/06/2019 | 16:06

Why can't I verify my number 


Message 1 of 12

Accepted Solutions
by: endorphin
on: 12/06/2019 | 17:54

Hi @electricj a SIM swap normally takes no more than 30 minutes but, in some rare cases, up to 4 hours for all parts (calls, texts, internet, your account and number details) to complete. You won't lose any goodybags or credit. In the meantime periodically turn your phone off and back on so that it will register with the network when it's completed.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 11 of 12
by: johngould
on: 12/06/2019 | 16:08


Why can't I verify my number 



Please explain a bit more what you are trying to do. 

Message 2 of 12
by: richybhoy36
on: 12/06/2019 | 16:13 edited: 12/06/2019 | 16:15

Hi your number should be on your giffgaff page when you login . And you can text ( number ) to 2020.

Message 3 of 12
by: headcases
on: 12/06/2019 | 16:14
Once the sim is active you should shortly get a number
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 4 of 12
by: queenshifa
on: 12/06/2019 | 16:22
Verify it in what context?
Message 5 of 12
by: rebelyell
on: 12/06/2019 | 16:27
Do you need to verify your number with a company like WhatsApp or a bank or are you unsure what your number is?
Message 6 of 12
by: mbthapa25
on: 12/06/2019 | 16:44
if you have just activated your sim, then please re-start your phone.. see if you get a number assigned to now..

could take up to 24 hours though, but usually sims are activated straightaway
Get a free giffgaff Sim
Message 7 of 12
by: electricj
on: 12/06/2019 | 17:08
Well I did a sim swap to keep my number which I thought I had done right but I am not able to make or receive calls. When I tried to update my status it just won't verify my number #confused
Message 8 of 12
by: electricj
on: 12/06/2019 | 17:13
Well I want to keep my number so I did a sim swap WhatsApp is fine but I can't make or receive calls When trying to update my status it won't let me verify my number
Message 10 of 12