I need to reset my voicemail pin and I am
not getting a reply when I text reply to 802443.
i urgently need to access my voicemail so what can I do to change the pin
Hi @melan_xx Do you by any chance have your pin protection turned ON as that won’t work if it is.
Are you abroad road or in uk?
I have just tried it and it worked instantly for me. May try from scratch if you can.
Then reset by texting the word RESET (case sensitive) to 802443. This won't work if you have your PIN protection switched ON.
After, dial 443 to access your voicemail.
Please see link below for more: