Knowledge Base
Community

Vouchers

Started by: jillh29
On: 12/07/2019 | 08:02
Replies: 2
Reply

Go to best answer
by: jillh29
on: 12/07/2019 | 08:02

Is it possible to get a refund as I have bought to much thanks

Message 1 of 3
1 BEST ANSWER

Accepted Solutions
by: natty88
on: 12/07/2019 | 08:04

@jillh29  all refunds are done by asking agents via here 

 

inquire with the agents via here please 

 

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-over...

 

agents replies can be found here but allow up to a maximum time of 24hrs 

 

although usual time frame is 3 to 5hrs 

replies will show via here when logged into your account 

http://giffgaff.com/support/questions 

 

agents start at 8am and work until 11pm daily

Get a free giffgaff Sim
Message 2 of 3
by: natty88
on: 12/07/2019 | 08:04

@jillh29  all refunds are done by asking agents via here 

 

inquire with the agents via here please 

 

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-over...

 

agents replies can be found here but allow up to a maximum time of 24hrs 

 

although usual time frame is 3 to 5hrs 

replies will show via here when logged into your account 

http://giffgaff.com/support/questions 

 

agents start at 8am and work until 11pm daily

Get a free giffgaff Sim
Message 2 of 3
by: clikasarus
on: 12/07/2019 | 08:11

@jillh29  Hi welcome to giffgaff and the community

 

•You will have to contact a agent as they deal with refunds try here ⬇️

 

Top Up Balances And Goodybags/Credit Debit Card Or PayPal Over

  

•But please be patient as it could take upto 24 hours for them to reply which you can view here ⬇️

 

Agent Answers

 

hope this has been helpful for you

Get a free giffgaff Sim
Message 3 of 3