Re: Want to keep same number but SIM CARD is not v...

I want to keep my same giffgaff mobile number, but I think I cannot use my sim card (because I have no used it in over a year / I was in a foreign country).

How do i re-register with giffgaff to keep my same number?

Thanks

Daniella

Message 1 of 6

by: mcilwraith
on: 08/09/2016 | 12:58

you dont have a number now.it will have been deactivated

you would need to activate another sim with another number

Message 2 of 6

by: mazinodo
on: 08/09/2016 | 12:58

@dani11189 hello

order a SIM and IF your account is till active perform a SIM swap

if your account has been destroyed, then you'll have to start a new account and new number

If a post has solved your problem then do remember to mark as "best answer"

Message 3 of 6

by: beebeer
on: 08/09/2016 | 12:59

Because you haven't made a call or sent a text within 6 months you will have lost the number.

Message 4 of 6

Highlighted

by: jumbo4
on: 08/09/2016 | 12:59

danni your number vhas now expired

sorry about that

Message 5 of 6

by: dani11189
on: 08/09/2016 | 13:10

Hi Mazinodo!

Thanks for your quick reply.

Is there an option to order a NANO sim card?

How do I find out if my account has been destroyed? I don't think it is, as i just entered my giff gaff account with my name member and password which i had created 2 years ago.

Kind regards,

Daniella

Message 6 of 6