After using giffgaff for some time during my stay in Britain, I now don't need it anymore because I have left the UK and I am currently living in my homecountry of Holland again using my own local phonenumber.
Now I got an announcement by email that my giffgaff number will expire soon. I was just wondering, since I still have a top up balance of about GBP 12,- that's not been used up, what will happen to that balance when my number expires? Will it be refunded to the bankaccount used for auto topup, or will that money just be my loss?
I am sorry to inform you that once a SIM card is disconnected for the network, you would lose any credit you had on that SIM card (and the mobile number will be recycled too).
Sorry to be the bearer of bad news @leomartinus
Taken from Giffgaff Terms and Conditions https://giffgaff.com/terms#ProvisionofService
Our rights to bar or disconnect your SIM Card
13.3. Your SIM Card will be disconnected unless, at least once every six months, your Account is used to:
13.4. If your SIM Card is disconnected, you will lose any remaining credit or Bundle balance on your Account and if you wish to be re-connected, you will be given a new mobile phone number.
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Giffgaff is not covered in Holland so do you really want me to travel to teh UK to make this one phonecall?!
Giffgaff does have coverage in Holland. You can make a call or send a text from there no problem.