Knowledge Base
Community

What is the last column in the goodybag summary below telling me?

Started by: graemedc1953
On: 12/10/2018 | 16:48
Replies: 2
Reply

Go to best answer
by: graemedc1953
on: 12/10/2018 | 16:48

goodybag summary

Below you have the summary of how you’ve used your goodybags for the last 3 months. You can review your current goodybag, change your recurring goodybag or queue a goodybag in the My goodybags section above. Easy as pie.

 £10 goodybag
(31 Jul - 31 Aug)
£10 goodybag
(1 Sep - 30 Sep)
MB0.0301.2195.73
Mins07736
Texts01231
Read more about our goodybag summary
 
What is the last column in the above table?
Message 1 of 3
1 BEST ANSWER

Accepted Solutions
by: endorphin
on: 12/10/2018 | 17:42

Hi @graemedc1953 it looks like a formatting error to me, the summary is geared up to show your last 3 goodybags but I think you've only bought two which is why the first column's data shows 0. I'd hazard that the last column pertains to your goodybag of 1 Sep - 30 Sep, and the second column to your goodybag of 31 Jul - 31 Aug.

 

The column headers should then line up when you've bought your third goodybag.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 3
by: endorphin
on: 12/10/2018 | 17:42

Hi @graemedc1953 it looks like a formatting error to me, the summary is geared up to show your last 3 goodybags but I think you've only bought two which is why the first column's data shows 0. I'd hazard that the last column pertains to your goodybag of 1 Sep - 30 Sep, and the second column to your goodybag of 31 Jul - 31 Aug.

 

The column headers should then line up when you've bought your third goodybag.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 3
by: kate1028
on: 12/10/2018 | 17:58

Mine is exactly the same @graemedc1953, and I assumed the figures had just got shunted along.  As @endorphin says, probably a formatting error.   Giffgaff does come up with these things - the other one I get is the usage e mail where the texts 'used' are actually the texts 'unused' - but the other figures are correct.   Just sent to test us I think !  Smiley Very Happy

 

 

Message 3 of 3