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What to do, what to do?

Started by: tinzhanich
On: 12/03/2018 | 13:45
Replies: 12
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by: rethabile
on: 14/03/2018 | 03:34
I'm in Turkey, and have been using giffgaff for years, but I've had to top up credit. Why can't i use my goodybag? Please tell me how to activate this?
Message 11 of 13
by: rethabile
on: 14/03/2018 | 03:35
But i'm being charged for roaming and am in the EU (Turkey) please help
Message 12 of 13
by: vishwa90
on: 14/03/2018 | 04:07

Hi there @tinzhanich 

 

Unfortunately goodybag does not work in Croatia so you will need to buy credit to make calls and text so would request you to contact agent for cancellation of your goodybag and turn into your credit balance to make a calls

 

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-ba... 

Please note: Our agents aim to answer all enquiries within 24 hours. Replies from our agents can be read and responded to from https://giffgaff.com/support/questions

 

Message 13 of 13