Knowledge Base

Why can't I send a text message

Started by: lisa_mf82
On: 15/12/2013 | 12:14
Replies: 10

by: lisa_mf82
on: 15/12/2013 | 12:14
I'm having a problem with sending a text message it's an 07 num could this be due to having to wait 24 hours please help as feel lost without being able to message friends
Message 1 of 11
by: smiler667
on: 15/12/2013 | 12:15
Hello Lisa & welcome to the giffgaff Community

You should probably check the service status in your area by following this link and entering your postcode. This should give you display any local issues, including planned work, as well as indicating signal strength (2G & 3G) & outages.

If you find that there are no issues with the signal you can try manual roaming-
Click to get free Nano/Micro/Standard sim with £5 credit
Message 2 of 11
by: jumbo4
on: 15/12/2013 | 12:15

hi lisa,

check your area status here:
for text/calls/data problems see here :

Get a free giffgaff Sim
Message 3 of 11
by: faridaxxo
on: 15/12/2013 | 12:16
check your status in your area and have you topped up
Message 4 of 11
by: w69d
on: 15/12/2013 | 12:17
Hi, can you text to other numbers ?

Are sure that it's a uk network mobile ,as there are a few numbers starting with 07 which wouldn't be included in any goodybags ?
Message 5 of 11
by: essie112mm
on: 15/12/2013 | 12:18

Sometimes just swutching your phone off, waiting a few mins and then switching it back on will sort the problem as it forces a connection.


Check too that you have the correct SMS centre number +447802002606

My @mentions are turned OFF
Message 6 of 11
by: kerrieanne
on: 15/12/2013 | 12:19
Have you credit or a goodybag, if so then reboot your phone and try again
If I helped click ''solutions and kudos'' thanks.

Sent from my iPhone 6S
Message 7 of 11
by: addy123456
on: 15/12/2013 | 12:34
do you have credits?
Message 8 of 11
by: islandstifle
on: 15/12/2013 | 12:45
Are you able to text other numbers? If it's just that specific one it might be a Jersey or other special type of number which you'll need airtime credit for.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use and choose the relevant category. Please refrain from using the link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 9 of 11
by: lisa_mf82
on: 15/12/2013 | 13:04
I have tried everything you guys have suggested but still not working and I have a goodie bag only thing I can think of is that I have requested to change me number back to my old one which won't be done till tomorrow
Message 10 of 11