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Why can't I send a text message

Started by: lisa_mf82
On: 15/12/2013 | 12:14
Replies: 10
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by: lisa_mf82
on: 15/12/2013 | 12:14
I'm having a problem with sending a text message it's an 07 num could this be due to having to wait 24 hours please help as feel lost without being able to message friends
Message 1 of 11 (164 Views)
by: smiler667
on: 15/12/2013 | 12:15
Hello Lisa & welcome to the giffgaff Community

You should probably check the service status in your area by following this link http://www.bit.ly/ggservicestatus and entering your postcode. This should give you display any local issues, including planned work, as well as indicating signal strength (2G & 3G) & outages.

If you find that there are no issues with the signal you can try manual roaming- http://tiny.cc/243r0w
Click to get free Nano/Micro/Standard sim with £5 credit
Message 2 of 11 (162 Views)
by: jumbo4
on: 15/12/2013 | 12:15

hi lisa,

check your area status here:  www.bit.ly/ggservicestatus
for text/calls/data problems see here : http://is.gd/manualroam

Get a free giffgaff Sim
Message 3 of 11 (153 Views)
by: faridaxxo
on: 15/12/2013 | 12:16
check your status in your area and have you topped up
Message 4 of 11 (146 Views)
by: w69d
on: 15/12/2013 | 12:17
Hi, can you text to other numbers ?

Are sure that it's a uk network mobile ,as there are a few numbers starting with 07 which wouldn't be included in any goodybags ?
Message 5 of 11 (145 Views)
by: essie112mm
on: 15/12/2013 | 12:18

Sometimes just swutching your phone off, waiting a few mins and then switching it back on will sort the problem as it forces a connection.

 

Check too that you have the correct SMS centre number +447802002606

Message 6 of 11 (143 Views)
by: kerrieanne
on: 15/12/2013 | 12:19
Have you credit or a goodybag, if so then reboot your phone and try again
If I helped click ''solutions and kudos'' thanks.


Sent from my iPhone 4S
Message 7 of 11 (141 Views)
by: addy123456
on: 15/12/2013 | 12:34
do you have credits?
Message 8 of 11 (132 Views)
by: islandstifle
on: 15/12/2013 | 12:45
Are you able to text other numbers? If it's just that specific one it might be a Jersey or other special type of number which you'll need airtime credit for.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 9 of 11 (126 Views)
by: lisa_mf82
on: 15/12/2013 | 13:04
I have tried everything you guys have suggested but still not working and I have a goodie bag only thing I can think of is that I have requested to change me number back to my old one which won't be done till tomorrow
Message 10 of 11 (118 Views)