I wouldn't mind to price increase if it was matched by better performance. I joined 2012 was lured in by 7 meg data speeds on 3g.. now have 4g and get 2 to 4 meg. So I'm paying more..for worse service. .nice one giffgaff
That doesn't sound good, maybe you should shop around also. I'm not too fussed on the speed as I only use data whist mainly at work and I was quite happy with the 3G speed even though it was sluggish. But now they are forcing 4G on me and 1 GB less.
Yeah I know 4G is better and I do have a 4G compatible phone, the problem is giffgaffs "newer version goodybag" comes with 1 GB less, which on 4G will mean I go over my allowance costing more than £12 a month.
I've switched to id mobile, my number is getting transferred tomorrow hopefully. The thing is I would imagine most Giffgaff customers are people like me who came to Giffgaff for their competative tariffs, and they were able to offer competative rates due to a community based customer service, but I really can't see them attracting masses of new customers when there tariffs are no longer the best. It's a shame really.