Knowledge Base

Why do Giffgaff keep tinkering with the goody bags??

Started by: matt_hew1
On: 11/02/2016 | 07:42
Replies: 17

Go to best answer
by: richardjoakley1970
on: 12/02/2016 | 09:43
I wouldn't mind to price increase if it was matched by better performance. I joined 2012 was lured in by 7 meg data speeds on 3g.. now have 4g and get 2 to 4 meg. So I'm paying more..for worse service. .nice one giffgaff
Message 11 of 18
by: matt_hew1
on: 12/02/2016 | 09:50

That doesn't sound good, maybe you should shop around also. I'm not too fussed on the speed as I only use data whist mainly at work and I was quite happy with the 3G speed even though it was sluggish. But now they are forcing 4G on me and 1 GB less.

Message 12 of 18
by: paulwhite92
on: 12/02/2016 | 09:52
the 3g doesnt matter as 4g is better, and if your phone doesnt support 4g it will work on 3g
Message 13 of 18
by: matt_hew1
on: 12/02/2016 | 10:02

Yeah I know 4G is better and I do have a 4G compatible phone, the problem is giffgaffs "newer version goodybag" comes with 1 GB less, which on 4G will mean I go over my allowance costing more than £12 a month.

Message 14 of 18
by: richardjoakley1970
on: 12/02/2016 | 10:03
There's only one thing keeping me here.. not saying what it is or they will bugger it up. But seriously. . Charging more for less is a joke
Message 15 of 18
by: castlefolly
on: 17/02/2016 | 17:46
£5 bundles a bit mean could be a lot better, on post office mobile get 250 mins 200 mb top up , £10 get free £10 at 8p a min it's a bargin.super fast 3g
Message 16 of 18
by: ary2013
on: 17/02/2016 | 17:55
Asda mobile are doing good bundles too
Message 17 of 18
by: matt_hew1
on: 17/02/2016 | 20:33
I've switched to id mobile, my number is getting transferred tomorrow hopefully. The thing is I would imagine most Giffgaff customers are people like me who came to Giffgaff for their competative tariffs, and they were able to offer competative rates due to a community based customer service, but I really can't see them attracting masses of new customers when there tariffs are no longer the best. It's a shame really.
Message 18 of 18