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Why doesn't my sim card work?

Started by: samstatham29
On: 11/05/2011 | 19:45
Replies: 19

by: samstatham29
on: 11/05/2011 | 19:45
Was on Giffgaff, lost phone and SIM, now the new sim doesn't work in my new Samsung Galaxy Apollo. It's an O2, other posts say it should work
Message 1 of 20
by: chubuking
on: 11/05/2011 | 19:45
It's because all replacement sims cone with a bar on it and you will need to contact an agent to remove it

for a micro sim go to

i always try to give to correct answer so please kudos and accept as solution when i do
Message 2 of 20
by: aandms
on: 11/05/2011 | 19:46
Have you activated the replacement?
Get a free Giffgaff SimOr for a giffgaff hybrid sim (for all phones inc iphone 4, 4S and ipad) , also with £5 free credit but sent 1st class, fill in this form
Message 3 of 20
by: giffgafful
on: 11/05/2011 | 19:46

Contact an agent under My giffgaff. It probably has a bar on it as a precaution.

Message 4 of 20
by: tornado007
on: 11/05/2011 | 19:46
can u try the sim in another phone, cus ur sim might be barred or something

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Message 5 of 20
by: jlawes20389
on: 11/05/2011 | 19:46

I am sure I have read that replacement sims when the originals are lost have a bar on them that needs to be removed. Contact an agent and they will sort it as the sim will work in the o2 phone

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Message 6 of 20
by: adam98675
on: 11/05/2011 | 19:46
i found that my replacement sim didn't work until i contacted an agent and they sorted it, so i think you'll probably have to do the same
Message 7 of 20
by: kiwatche
on: 11/05/2011 | 19:46
You need to activate the new sim
Message 8 of 20
by: bigalf
on: 11/05/2011 | 19:47

it will still have a bar on it you will have to contact an agent to lift the bar

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Message 9 of 20
by: pinkcalculator
on: 11/05/2011 | 19:47
You will possibly have a bar on it as it is a replacement, I hate to have to say it but in this case contact an agent should help Smiley Happy
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Message 10 of 20