Why doesn't my sim card work?

[samstatham29]

Was on Giffgaff, lost phone and SIM, now the new sim doesn't work in my new Samsung Galaxy Apollo. It's an O2, other posts say it should work

[chubuking visionary]

It's because all replacement sims cone with a bar on it and you will need to contact an agent to remove it

[aandms]

Have you activated the replacement?

[giffgafful soothsayer]

Contact an agent under My giffgaff. It probably has a bar on it as a precaution.

[tornado007 visionary]

can u try the sim in another phone, cus ur sim might be barred or something

[jlawes20389]

I am sure I have read that replacement sims when the originals are lost have a bar on them that needs to be removed. Contact an agent and they will sort it as the sim will work in the o2 phone

[adam98675 grand master]

i found that my replacement sim didn't work until i contacted an agent and they sorted it, so i think you'll probably have to do the same http://giffgaff.com/rightnow/ask

[kiwatche]

You need to activate the new sim

[bigalf]

it will still have a bar on it you will have to contact an agent to lift the bar

[pinkcalculator]

You will possibly have a bar on it as it is a replacement, I hate to have to say it but in this case contact an agent should help