I purchase a Giff gaff sim card 3 days ago, I downloaded the app I turned the wi-fi extra on on the app but when my HTC 10 connects to the u underground wi-fi it doesn't work.
What can I do?
I connect to virgin Wi-Fi and through O2 like to tutorial suggests but it doesn't work.
Is there anybody who can help please?
@gilga81 Hi welcome to giffgaff and the community
•Here is a guide for the new wifi extra
You can find Wi-Fi extra,built into the giffgaff App
hopefully it will show you something you might of missed
I hope this helps👍🏻
I tried that, The switched on WiFi extra when my phone connects to Virgin WiFi it asks me to authenticate, I chose O2 but it asks to authenticate again so I don't understand.
I tried to delete and download the app again but it didn't work.
So I don't know what to do now