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Wrong!

Started by: tomcatgb
On: 17/08/2018 | 16:32
Replies: 9
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by: tomcatgb
on: 17/08/2018 | 16:32

120MB of 500MB

 

0 mins of 150

 

500 Texts of 500

 

Am I reading this correct, the card is used on a network radio so only uses very little data and this email giffGaff have just sent me clearly says I've used 500 texts which is totally wrong or am I reading this wrong in which case I'll apologise in advance.. 

ps I've sent zero texts...

Steve on a £5.00 goodybag

Message 1 of 10
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by: greenfrogman
on: 17/08/2018 | 17:34
@tomcatgb

That is what you have left not what you have used

Please mark the correct answer so users can find them later on

Message 4 of 10
by: figment_uk
on: 17/08/2018 | 16:41

@tomcatgb

 

What are the figures from your dashboard please? https://giffgaff.com/dashboard

Join giffgaff during May 2019 for a chance to win goodies worth around £2500. Order a SIM now using the link below

Message 2 of 10
by: peasy2
on: 17/08/2018 | 17:23
That's what you have left showing on your dashboard are you getting confused
Message 3 of 10
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by: greenfrogman
on: 17/08/2018 | 17:34
@tomcatgb

That is what you have left not what you have used

Please mark the correct answer so users can find them later on

Message 4 of 10
by: tomcatgb
on: 17/08/2018 | 17:40
Yes totally.....
Message 5 of 10
by: tomcatgb
on: 17/08/2018 | 17:41
Thanks.....
Message 6 of 10
by: greenfrogman
on: 17/08/2018 | 17:49 edited: 17/08/2018 | 17:53

@tomcatgb
But from the amount of data you have left it's probably recommend that you go with the £7.50 goodybag next time

Please mark the correct answer so users can find them later on

Message 7 of 10
by: tomcatgb
on: 17/08/2018 | 17:52
I would just like to add the email from GiffGaff did start off by saying...
"Your usage so far...." so maybe you can understand why I was 'confused' maybe it should have said 0 texts of 500
120MB of 500MB data usage
0 mins of 150 minute usage
500 Texts of 500
Message 8 of 10
by: tomcatgb
on: 17/08/2018 | 17:57

Why do you recommend that?
That is what I have used 120mb (phone actully says 123mb)
I've used zero minutes and zero texts...

Message 9 of 10
by: greenfrogman
on: 17/08/2018 | 18:02
@tomcatgb

Sorry yes £5 goodybag is the one you be best to use ( just be careful with YouTube because it can very easy to use 500mb)

Please mark the correct answer so users can find them later on

Message 10 of 10