Does anyone have any ideas? I sent a message to the Agents a few hours ago but nothing back yet. My last phone was lost, so the old SIM & IMEI number were barred. However, I now have a replacement phone from ebay & I have the reissued sim. I activated the new SIM yesterday. However I am unable to make calls with my new phone since it says 'calls barred'. The phone is a Dell Streak, as before (Android 2.2). It has credit & a goodybag. The exact message is : You cannot make outgoing calls while call barring is on. If I go into the call barring section in settings, I can't change the settings because it asks for a 3-character network password. Presumably this is because I asked for my old SIM / phone to be barred? I can't send messages / receive 3G data / etc either. I've set up the APNs according to the instructions.