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You cannot make outgoing calls while call barring is on

Started by: wyndstryke
On: 08/07/2011 | 16:56
Replies: 7
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by: wyndstryke
on: 08/07/2011 | 16:56
Does anyone have any ideas? I sent a message to the Agents a few hours ago but nothing back yet. My last phone was lost, so the old SIM & IMEI number were barred. However, I now have a replacement phone from ebay & I have the reissued sim. I activated the new SIM yesterday. However I am unable to make calls with my new phone since it says 'calls barred'. The phone is a Dell Streak, as before (Android 2.2). It has credit & a goodybag. The exact message is : You cannot make outgoing calls while call barring is on. If I go into the call barring section in settings, I can't change the settings because it asks for a 3-character network password. Presumably this is because I asked for my old SIM / phone to be barred? I can't send messages / receive 3G data / etc either. I've set up the APNs according to the instructions.
Message 1 of 8 (7,357 Views)
by: andy_uk
on: 08/07/2011 | 16:57
You'll just have to wait for the agents to get back to you, as they'll need to remove the temporary bar that replacement sims have on them.
If someone has answered your question satisfactorily, please accept it as a solution Smiley Happy
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Message 2 of 8 (7,343 Views)
by: gladiator33
on: 08/07/2011 | 16:57
check here for the replies from agents mate http://giffgaff.com/rightnow/account/questions/list

Click the image below for a free giffgaff sim plus £5 free credit :smileywink:

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Message 3 of 8 (7,339 Views)
by: andymcandy
on: 08/07/2011 | 16:58
Just wait for the agent's reply. Most replacement sims come with a bar on so just wait and it should get removed soon Smiley Happy
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Message 4 of 8 (7,337 Views)
by: clwydian
on: 08/07/2011 | 16:59
Your account its still locked from when the previous sim was attached to it. you need an agents magic touch.
Message 5 of 8 (7,330 Views)
by: katiecandice
on: 08/07/2011 | 17:03
Message 6 of 8 (7,325 Views)
by: shedy
on: 08/07/2011 | 17:04
U need to tell agent that your replacement sim has arrived and that u need the bar removed. kudos if i was helpful pls.
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kudos if I helped and mark as solution answered if you are satisfied. thxs.
Message 7 of 8 (7,320 Views)
by: manguexa
on: 08/07/2011 | 17:20

the agents has to remove the bars

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Message 8 of 8 (7,310 Views)