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Youtube video won't play, only sound...!!?

Started by: pauldcullen1
On: 31/12/2011 | 10:55
Replies: 9
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by: pauldcullen1
on: 31/12/2011 | 10:55

Hi I've installed the giffgaff in a new Samsung Tocco Lite. Unfortunately youtube will only play sound, no video. I have not tampered with the giffgaff settings sent by giffgaff in any way (just installed from the mms and wap texts they sent).

 

Can someone please help?

 

I have checked and the phone is definitely a 3G phone.

 

Thanks!!

Message 1 of 10 (277 Views)
by: weeman
on: 31/12/2011 | 10:58

I don't know where you got your info from mate,but this phone is not a 3g phone.

 

http://www.gsmarena.com/samsung_s5230_star-2739.php

 

George

Message 2 of 10 (267 Views)
by: sloz
on: 31/12/2011 | 10:59
It does sound that the 3G speed isn't quite fast enough to give a succesfull stream
That's why you're only getting sound, there's nothing realy you can do to speed up the 3G speed, there's a few alternative sites that might work , il look them up and post them later
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Message 3 of 10 (266 Views)
by: greenman
on: 31/12/2011 | 10:59

pauldcullen1 wrote:

Hi I've installed the giffgaff in a new Samsung Tocco Lite. Unfortunately youtube will only play sound, no video. I have not tampered with the giffgaff settings sent by giffgaff in any way (just installed from the mms and wap texts they sent).

 

Can someone please help?

 

I have checked and the phone is definitely a 3G phone.

 

Thanks!!


Question asked before and solution here; http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Youtube-Not-Working-on-Samsung-Toc...

Message 4 of 10 (263 Views)
by: solid247
on: 31/12/2011 | 11:00
? Does the phone defo have 3g or wifi ?
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Message 5 of 10 (260 Views)
by: weeman
on: 31/12/2011 | 11:01

solid247 wrote:
? Does the phone defo have 3g or wifi ?

No none of them.

 

See the link i posted above.

 

George

Message 6 of 10 (257 Views)
by: sloz
on: 31/12/2011 | 11:02
Ah right if it's only 2g you will find it difficult to stream on giffgaff, you might have been able to stream on other networks but a drop of only a few Kbps would make a difference
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Message 7 of 10 (256 Views)
by: solid247
on: 31/12/2011 | 11:19
Sorry weeman i lost connection
And op if its only 2g its basically iseless for anything to do with internet sorry to say
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Message 8 of 10 (240 Views)
by: pauldcullen1
on: 31/12/2011 | 18:05

Thanks George but I checked this before posting.

 

See the link attached.

http://www.carphonewarehouse.com/mobiles/mobile-phones/SAMSUNG-TOCCO-LIGHT-DC/PPAY#rdOverviewContent...

Message 9 of 10 (228 Views)
by: sloz
on: 31/12/2011 | 18:24
That link redirects to the wrong page paul
Did it state YouTube works on the phone?
As I said the speed looks like its just not quite fast enough
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Message 10 of 10 (215 Views)