Knowledge Base

about blackberry interent

Started by: sal4abz
On: 30/04/2015 | 20:13
Replies: 7

by: sal4abz
on: 30/04/2015 | 20:13
I topped up 20 pound for 2000 minits and I got no internet
Message 1 of 8
by: w69d
on: 30/04/2015 | 20:16
Hi,you can now enable/disable your BB services for free (saving you £2.50 ) by going to the my giffgaff page here
It should be in the "my profile & settings" tab at the top right of the screen

or going to this direct link page

as of the 1st of April 2015 giffgaff has included the bb add-on into the standard 3G goodybag , (saving you £2.50 ) the only down side is you can no longer use the BB roaming services outside of the EU
(please note : you can't enable it if you've a 4G goodybag )
Message 2 of 8
by: miaoxian1
on: 30/04/2015 | 20:16
Hi check your addon is assigned to account
Get a free giffgaff Sim
Message 3 of 8
by: muhammadalihussain
on: 30/04/2015 | 20:17

Im guessing you bought the £20 goodybag? IF you did then you should get free unlimited internet for the month. Maybe you just need to wait for the goodybag to update. If it has been sufficient time contact an agent:

They will be able to help you further.

Hope that helps.

Get a free giffgaff Sim
Message 4 of 8
by: klccklcc
on: 30/04/2015 | 20:17
you need to buy the bb addon with the bag, also for internet setting check here
Get a free giffgaff Sim
Message 5 of 8
by: mcilwraith
on: 30/04/2015 | 20:17

hi there
for your bb services turn on here

Message 6 of 8
by: rihanna88
on: 30/04/2015 | 20:18
Do you have the settings installed on your phone?
Message 7 of 8
by: chiqui99
on: 30/04/2015 | 20:20 edited: 30/04/2015 | 20:31


Message 8 of 8