Get Help
Community

already activated

Started by: chelseajobedford
On: 24/02/2013 | 19:14
Replies: 7
Reply

Go to solution
by: chelseajobedford
on: 24/02/2013 | 19:14

someone help please! 

i already activated my sim card but didnt make an account, how do i add my sim card to my account so i can top up online?! its only telling to to activate a sim card but it already is!

Message 1 of 8 (262 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: bertiebat
on: 24/02/2013 | 19:18
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

You must have created an account to activate the SIM?

 

input your PHONE NUMBER into this link http://giffgaff.com/support/lost-password and an email with the username connected to the SIM will be sent to your registered email account.Smiley Happy   Or Text USERNAME to 2020.

To get your phone number if you don't know it then text NUMBER to 2020.

Get a free giffgaff Sim
Message 4 of 8 (275 Views)
by: dalan
on: 24/02/2013 | 19:17
You can't activate a sim without an account. You must have an account to post this thread.
If I helped click ''best answer and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free One Sim Fits All With £5 Credit.
Message 2 of 8 (247 Views)
by: mba_263
on: 24/02/2013 | 19:17
Are you sure you didn't put in the email when you ordered it?
Get a free Giffgaff Sim
If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263
Message 3 of 8 (247 Views)
by: bertiebat
on: 24/02/2013 | 19:18
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

You must have created an account to activate the SIM?

 

input your PHONE NUMBER into this link http://giffgaff.com/support/lost-password and an email with the username connected to the SIM will be sent to your registered email account.Smiley Happy   Or Text USERNAME to 2020.

To get your phone number if you don't know it then text NUMBER to 2020.

Get a free giffgaff Sim
Message 4 of 8 (276 Views)
by: usmanozzy786
on: 24/02/2013 | 19:20
Sim cannot be activated without an account
Get a free giffgaff Sim
Message 5 of 8 (225 Views)
by: mikeok
on: 24/02/2013 | 19:20

 try using a different browser

 

 

Are you having problems connecting to giffgaff or unable to top up etc.?

Firefox Browser http://mozilla-firefox.todownload.com/?gclid=CLKCgdvjtLECFSQhtAodniEACg Internet Explorer http://windows.microsoft.com/en-US/internet-explorer/downloads/ie


Get a free giffgaff Sim
Message 6 of 8 (222 Views)
by: sloz
on: 24/02/2013 | 19:22
Shen you say you've already activated the sim card , did you top up or buy a goodybag during activation?
Get a free giffgaff Sim
Message 7 of 8 (216 Views)
by: yasar_786
on: 24/02/2013 | 19:24
Hi, you can't have activated your sim without having an account.

Did you top-up or buy a £5 goodybag when activating your sim? If No, this means that your sim is not activated yet. Members must top-up minimum of £10 or buy the £5 goodybag by paying using credit/debit card in order to activate their sim.


Try using a different browser such as firefox or google chrome and clearing history, cache etc.

Try using the mobile site https://giffgaff.com/mobile/buy (can be used on the PC).
If I have helped, please Kudos Me by Clicking on the Blue Star on the right-hand side Smiley Happy Order your FREE Giffgaff Sims from below:
Get a free giffgaff Sim
Message 8 of 8 (207 Views)