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authentication via proxy server was unsuccessful

Started by: border_all
On: 25/08/2012 | 18:25
Replies: 15
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by: border_all
on: 25/08/2012 | 18:25

Hi

 

I have had a week on holiday near Edinburgh and while there i had a G signal on my Samsung galaxy S3 my problem was i kept getting a message

 

authentication via proxy server was unsuccessful

 

These are the settings i use 

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Giffgaff-internet-and-MMS-settings-for-Sams...

 

So i could not get on the net my e mail worked as did text and mms some apps would work and some did not connection error.

 

I have a goodybag and credit on my a/c so i am thinking it is something to do with settings.

 

At home i have H signal and i get on th enet however certain apps sytill can not connect off the mobile signal only wifi.

 

Any thoughts please

 

Allan

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Message 1 of 16
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Accepted Solutions
by: endorphin
on: 25/08/2012 | 18:25 edited: 25/08/2012 | 18:26
Best Answer

Try deleting the proxy server address ("193.113.200.195") in your APN settings. This is known to cause problems with some apps.

 

If no joy see if doing a manual roam helps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471#M32502


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Message 2 of 16
by: endorphin
on: 25/08/2012 | 18:25 edited: 25/08/2012 | 18:26
Best Answer

Try deleting the proxy server address ("193.113.200.195") in your APN settings. This is known to cause problems with some apps.

 

If no joy see if doing a manual roam helps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471#M32502


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Message 2 of 16
by: think_of_tomoro
on: 25/08/2012 | 18:27
Try a reboot of phone or re enter the pone settings
Message 3 of 16
by: border_all
on: 25/08/2012 | 18:51

Hi

 

Thanks this never worked

 

Allan


endorphin wrote:

Try deleting the proxy server address ("193.113.200.195") in your APN settings. This is known to cause problems with some apps.

 

If no joy see if doing a manual roam helps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471#M32502





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Message 4 of 16
by: border_all
on: 25/08/2012 | 18:52

Hello

 

Yes I have tried a reboot may I ask what happens if I delete the apn and re enter  the same details how does that affect the phone.

 

Please understand I am not saying it won't would just like to understand how it works

 

Thanks


think_of_tomoro wrote:
Try a reboot of phone or re enter the pone settings



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Message 6 of 16
by: endorphin
on: 25/08/2012 | 18:55

border_all wrote:

Hello

 

Yes I have tried a reboot may I ask what happens if I delete the apn and re enter  the same details how does that affect the phone.

 

Please understand I am not saying it won't would just like to understand how it works

 

Thanks

 

 

If you delete the APN and reenter the details then it won't disturb the rest of your phone's operations. Just the internet and /or MMS features.

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Message 7 of 16
by: border_all
on: 25/08/2012 | 18:55

Thanks no it never worked i am able to send texts both types and it is really the not connecting for data that is the issue.

 

I am considering a clean re-set on the phone and start from scratch it is just a pain re setting everything again more so if i don't resolve the issue.


endorphin wrote:
See if doing a manual roam helps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471#M32502

 

 

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Message 8 of 16
by: endorphin
on: 25/08/2012 | 18:59
If you use PDAnet, clear the proxy setting in that app.
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Message 9 of 16
by: border_all
on: 25/08/2012 | 19:01

Hi

 

What is pdanet please?


endorphin wrote:
If you use PDAnet, clear the proxy setting in that app.



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Message 10 of 16