Knowledge Base
Community

awaiting top up

Started by: pezzer86
On: 29/11/2012 | 23:07
Replies: 12
Reply

Go to best answer
by: chrisflynn
on: 29/11/2012 | 23:28
how come giffgaff can take your money off you with all the trouble there having strange thay can still do that always the way thay take you wait.
Message 11 of 13
by: aaronmaguire
on: 29/11/2012 | 23:30

Same story, GiffGaff don't seem to have a problem taking PAYMENT for goody bags however, they took my £10 just fine with no prior warning that there would be a delay. Nearly 3 hrs and still no goody bag loaded. Disgusting customer service. 

Message 12 of 13
Highlighted
by: aaronmaguire
on: 29/11/2012 | 23:32

@sam1128 wrote:
There seems to be some delays with top- ups & sim activations and this ha been ongoing issue since yesterday afternoon ...

.... ... It has been confirmed by this notice..........

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Delays-in-top-ups-goodybags-and-activa...


It can take some more time it's not fixed yet its not you only who is affected there are others as well.

Rest assured once system is up and running it would be sorted ASAP ....

THEN WHY ARE THEY STILL ACCEPTING PAYMENT? IF YOU CAN'T PROVIDE THE SERVICE DONT TAKE THE MONEY!

Message 13 of 13