on 09-09-2013 21:19
on 09-09-2013 21:21
The blackberry addon needs to be bought with the goodybag it cannot be bought separately
if you bought the £2.50 addon with the goodybag then follow this link http://j.mp/ggbbbrowser
if you haven't bought the blackberry goodybag addon you can still access the internet by following this guide http://j.mp/bboperamini
on 09-09-2013 21:22
on 09-09-2013 21:41
Firstly check the signal in your area to check for any faults with the network in your area. You can do so by visiting this website www.bit.ly/ggservicestatus
PLEASE NOTE: the checker only gets updated once an hour so if your problem has just started, or you’re not sure how long it’s been happening, if it says all is good, keep trying for a while to see if it gets an update.
If everything is alright with the signal in your area then you should try a manual roam which will update your connection with the network. Click on this link to view how to do a manual roam http://is.gd/manualroam
on 09-09-2013 21:50
Please also consider doing this manual roam onto your Phone/device: http://is.gd/manualroam
Make sure your phone settings are still correctly saved onto your blackberry.
See this guide on how to giffgaff a blackberry:
Please also see this blackberry troubleshooting guide:
on 09-09-2013 23:02
on 10-09-2013 21:49
hi, i got the add on and the goodybag together. the bbm and internet worked for a while and then stopped. tried the link you sent me.
after following the instructions carefully, it didnt work.