Knowledge Base
Community

bbm wont work

Started by: kloejane
On: 23/09/2014 | 16:15
Replies: 11
Reply

by: kloejane
on: 23/09/2014 | 16:15
My bbm wont work i have a sony expira phone and it says move to a better nextwork or connext to wifi
Message 1 of 12
by: islandstifle
on: 23/09/2014 | 16:16
Does any other internet service work for you?
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 2 of 12
by: kloejane
on: 23/09/2014 | 17:19
Yeah fb work well Smiley Happy i brought A 10 pound pack with 1gb of data unlimed text and 500 min Smiley Happy
Message 3 of 12
by: kloejane
on: 23/09/2014 | 19:39
Anyone please help still not working it says move to better covage or use wifi
Message 4 of 12
by: islandstifle
on: 23/09/2014 | 20:54
If internet works but one app doesn't I'd say it's a fault with that particular app.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 5 of 12
by: kloejane
on: 23/09/2014 | 21:11
What can i do abt itp 9:05 PM


My bbm wont work i have a sony expira phone and it says move to a better coverage or use wifi
My next work is fine i am on giffgaff nextwork as i switch today i have a£ 10
Message 6 of 12
by: charlottebailey8970
on: 23/09/2014 | 21:12
If you can get on facebook fine then its a proble with bbm itself
Message 7 of 12
by: kloejane
on: 23/09/2014 | 21:14
Ah ok but wont i need to add a bbm ad on with with pack ?
Message 8 of 12
by: islandstifle
on: 24/09/2014 | 16:47
No, the BlackBerry add-on is needed to use a BlackBerry phone. BBM on a non-BlackBerry branded phone does not require the BlackBerry add-on.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 9 of 12
by: kloejane
on: 24/09/2014 | 18:14
Ok thank so how can i fix it it keep saying move to a better coverage or use wifi i use to be on vodaphone moved onto giffgaff yestday and bbm been playing up scien then ?
Message 10 of 12