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Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
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How To Get Help 

Started by: will23

Latest by: will23

Please Award a "Best Answer" 

Started by: brulaw

Latest by: gregg_b

What Does A Great Post contain ? 

Started by: essie112mm

Latest by: hazel22

jsulliva has a question about using credit to get a goody bag

Started by: jsulliva

Latest by: smithster225225

Hi Giffgaff ! I’ve been overcharged, auto top up keeps re occurring rather than my goody bag !

Started by: beffy_j

Latest by: beffy_j

captainbeetroot has a question about No data since goodybag purchased 

Started by: captainbeetroot

Latest by: captainbeetroot

Wi fi

Started by: johno686

Latest by: johno686

Cap on data.

Started by: chloemunro69

Latest by: chloemunro69

I want to view adult restricted content 

Started by: fuzzypuk

Latest by: christopher1966

plaasmeisie has a question about calling abroad

Started by: plaasmeisie

Latest by: p33t3r

Sim card enguiry

Started by: chrtis

Latest by: smithster225225

Where is my SIM 

Started by: neilsonl

Latest by: dombrady1

Texts

Started by: lizzydrippin

Latest by: p33t3r

fifibiup has a question about I have attempted to buy a phone & SIM card several times but it keeps coming up that there is a problem with my card. I have tried a MI have attempted to buy a phone & SIM card several times but it keeps coming up that there is a problem with my card. I have tried a MasterCard , visa credit & visa debit all with the same response. Very frustrating that there is no customer serviceasterCard , visa credit & visa debit all with the same response. Very frustrating that there is no customer service

Started by: fifibiup

Latest by: fifibiup

New phone for a different account

Started by: burnsey131

Latest by: p33t3r

How to top up £5 credit by txt

Started by: srf1972

Latest by: lopesruben

Can't make a call

Started by: mohamad13

Latest by: sloz

roaming

Started by: aathikah

Latest by: aathikah

Transferring to giffgaff and getting a contract + new phone

Started by: ek6891

Latest by: ujo55

Sim not activated.

Started by: zoefletcher3017

Latest by: mantu

CHARGED TWICE FOR GOODYBAG £24 WITH CONFIRMATION FROM GIFFGAFF ABOUT RETURN.........

Started by: julia0709

Latest by: julia0709

I've started my goodybag early but is has not renewed

Started by: melanae

Latest by: lynda1962

lvale25 has a question about the iPhone 7

Started by: lvale25

Latest by: lynda1962

Points

Started by: seandykes83

Latest by: lynda1962

Roaming outside the UK

Started by: edopeacock

Latest by: andy69

Wrong top up

Started by: bow280503

Latest by: sloz

goodybag active

Started by: mamma456

Latest by: mark1101b

Tethering set up iphone

Started by: johnmcbride01

Latest by: lynda1962

goody bag Versus £10 Credit

Started by: sunilpatel

Latest by: sunilpatel

Unlocking iphone5s from giffgaff

Started by: brianw1426

Latest by: allan1954

Activation and top up

Started by: laulau23

Latest by: sloz

My new iPhone 6S is using 1 GB data in a couple of days

Started by: yvonne70

Latest by: lynda1962

Transferred the wrong phone number

Started by: florence2016

Latest by: antonio75