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Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
Start a topic

Changes and new features - helpers updates thread 

Started by: giffgaff-team

Latest by: h_henna

How To Get Help 

Started by: will23

Latest by: will23

Please Award a "Best Answer" 

Started by: brulaw

Latest by: gregg_b

I haven’t received my £5 credit for referring a friend

Started by: agpack

Latest by: macca28

making calls from a third party app

Started by: gani656

Latest by: gani656

Extra data on current goodybag?

Started by: rachy4488

Latest by: bobrobinson

Top up not showing up

Started by: madgster1

Latest by: madgster1

Accout problems 

Started by: fernandesdaconceicao

Latest by: malami96

Huawei P20 Lite settings (sorry, I may have posted this twice)

Started by: holycats

Latest by: macca28

Help!!!

Started by: vanth20

Latest by: pds01144

DIRECT DEBT TO BE STOPPED

Started by: gbaih14

Latest by: pds01144

"Start survey" invitation from giffgaff email after a period of non-use doesn't work

Started by: grandsire_caters

Latest by: grandsire_caters

temp account

Started by: helpmeout1066

Latest by: pds01144

Retrun the phone 

Started by: ylo1875

Latest by: ylo1875

Using Giffgaff abroad 

Started by: robertmason1964

Latest by: grandsire_caters

Money dissapearing

Started by: 3sharon

Latest by: tb_96

NO one to talk to for help

Started by: osman_jalil232

Latest by: tb_96

Existing sim card

Started by: niallym

Latest by: niallym

technical

Started by: sumayarahman

Latest by: macca28

Hi i needed my proof of baring resending to my claims company

Started by: mobin8

Latest by: macca28

Top

Started by: neenahg75

Latest by: neenahg75

Goodybag 

Started by: benbridger

Latest by: bigfra43

No reply

Started by: elother22

Latest by: nefarius

sms

Started by: atoys10

Latest by: smithster225225

No service

Started by: patgove

Latest by: z0d10n

Are WiFi Calls available?

Started by: poshpikey

Latest by: poshpikey

Unlimited minutes used up!

Started by: karenbyers

Latest by: glennashleylewis

making international calls

Started by: cphil51

Latest by: z0d10n

i have no signal or network ,working on my mobile can you help

Started by: alanb37890

Latest by: z0d10n

network stays disconnected - coming on for a few seconds

Started by: jkulkarni

Latest by: smartboost

my partner has for got his password for giff gaff

Started by: nutnutles

Latest by: nutnutles

Cant make calls

Started by: steve4094a

Latest by: smartboost

Change of phone and therefore also simcard

Started by: lilokl

Latest by: johngould