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Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
Start a topic

Changes and new features - helpers updates thread 

Started by: giffgaff-team

Latest by: h_henna

How to get help

Started by: giffgaff-team

Latest by: giffgaff-team

Extra fees for texts.

Started by: missc43933

Latest by: missc43933

Credit

Started by: wambugus40

Latest by: bains60

Mobile number

Started by: richa62376

Latest by: bains60

Can I ask a question

Started by: chris74108

Latest by: bains60

SIM swap 

Started by: abbeybobo75

Latest by: bains60

Sim Swap.

Started by: seans39

Latest by: bains60

Can you pay for same day delivery?

Started by: tessa11662

Latest by: tonychurm39

i have deleted a contact by mistake is there anyway of retrieving that number if on giffgaf themselves I called and text them

Started by: joshk17

Latest by: mrbergstrom1967

help me, someone is using my mobile number and I can't

Started by: mathlete76

Latest by: wagstaffej

My Dongle

Started by: sue2014

Latest by: natty88

Changing top up money to a goodybag

Started by: gary030870

Latest by: stev135

PUK code

Started by: pornnie

Latest by: jaymailsays

Sim activation

Started by: seans39

Latest by: seans39

Balanance

Started by: shang66

Latest by: jaymailsays

Spam text costing £4.50 

Started by: ajwalker

Latest by: mikmac

Always on data speed

Started by: jadam53

Latest by: jadam53

Payback

Started by: sarah151286

Latest by: ethan964

Top up

Started by: chris98738

Latest by: pds01144

Sending a sim card through the mail?

Started by: wd707

Latest by: pds01144

Gooybag appears online but can't call, text or use data 

Started by: userx8

Latest by: userx8

Goodybag not recurring

Started by: redforest68

Latest by: pds01144

If i buy a goodie bag for i get a phone

Started by: jerem51061

Latest by: macca28

No service

Started by: fernahir

Latest by: pds01144

I topped up twice when I didn’t need to

Started by: seafairy

Latest by: macca28

Selling my phone

Started by: moonie6041

Latest by: jt_21

What's a good 1st smartphone?

Started by: hasaanc786

Latest by: dtuxcomp

More Plans

Started by: brauliobacuilima

Latest by: jaymailsays

Purchase of phone

Started by: david81263

Latest by: birdyboff

Lost aim card

Started by: krazykami96

Latest by: birdyboff

0 credits

Started by: yasem09

Latest by: sha_shah1