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Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
Start a topic

Changes and new features - helpers updates thread 

Started by: giffgaff-team

Latest by: h_henna

How to get help

Started by: giffgaff-team

Latest by: giffgaff-team

payment

Started by: deina2005

Latest by: deina2005

I can hear a signal but phone is not calling

Started by: damiangosa

Latest by: rebelyell

DATA PACKAGES

Started by: jodiey24

Latest by: mrsgrowler

Activating Simcard 

Started by: marco2525

Latest by: cdlon87

What happens if I go over 20gb in EU destinations? Does the service stops of charge your debit card?

Started by: cardozo__

Latest by: cardozo__

App world for blackberry not working

Started by: rkula09

Latest by: harrrrrry

Coral sports

Started by: spoz

Latest by: geordie51

My data

Started by: revensr

Latest by: revensr

Iphone xr

Started by: iramghaffar

Latest by: natty88

£5 a month keeps coming out of my bank via unknown account i have 2 aacounts moza67 and vlad1957 

Started by: vlad1957

Latest by: saira10

Goodybag

Started by: alisaqlain

Latest by: alisaqlain

Unable to make non giff gaff texts or calls

Started by: mreb

Latest by: sloz

Puk code

Started by: saqibjabbar

Latest by: gizmo420

How to activate mms

Started by: 2003rugby

Latest by: richybhoy36

Phone Order

Started by: elenalouise26

Latest by: elenalouise26

iPhone app keeps crashing

Started by: alastairkidd

Latest by: alastairkidd

Phone number

Started by: shellshepo227

Latest by: danhamman

Actively sim

Started by: hollyb40930

Latest by: gordonellis1

Cannot post question 

Started by: jrichemont

Latest by: jrichemont

new phone

Started by: kbloom

Latest by: gordonellis1

Phone locked after updating ios?

Started by: nkenyon

Latest by: nkenyon

Roaming whilst in spain

Started by: alicenukuk

Latest by: jfc1951

Regarding proof of usage for lost phone

Started by: abdulmunimthoha

Latest by: gizmo420

Mobile not working says “no Sim”

Started by: sarah_dempster

Latest by: sarah_dempster

Mobile Data

Started by: zarap72

Latest by: muddycalhoun

Sim swap and change number

Started by: chajd72

Latest by: danhamman

Giffgaff

Started by: saqibjabbar

Latest by: natty88

Bills

Started by: tonlo32

Latest by: clikasarus

Calling UK 0800 number from France

Started by: bpsf45

Latest by: nigelbrooks

I'm only getting 3g instead of 4G

Started by: danielleehunter1989

Latest by: alexmgg2