Get Help
Community
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
Start a topic

How To Get Help 

Started by: will23

Latest by: will23

Please Award a "Best Answer" 

Started by: brulaw

Latest by: gregg_b

Changes and new features - helpers updates thread

Started by: giffgaff-team

Latest by: giffgaff-team

New SIM

Started by: damian_wwy

Latest by: gglu

Credit

Started by: elishahoughton09

Latest by: gglu

New number 

Started by: kbarkat

Latest by: macca28

Data

Started by: weecaldy1x

Latest by: weecaldy1x

Nano SIM needed today!

Started by: e_twm

Latest by: e_twm

Somebody has a question about the Nokia 3.1

Started by: goldenboy525

Latest by: lyrissa01

I have an active goodybag but calls are being charged to my credit balance. Anyone know why?

Started by: cazalinac

Latest by: ian011

problem with goody bag 

Started by: grumpier

Latest by: ian011

How do I get a second sim with the same number 

Started by: bizzibee7

Latest by: anton40895

SIM BLOCKED

Started by: louisenorris730

Latest by: louisenorris730

Got a new I Phone it keeps cutting out when I try to set it up?

Started by: jordanbyford

Latest by: spacefrog

Adult content lock

Started by: karlh94118

Latest by: spacefrog

How to keep me old number? I need help

Started by: alarna_mchugh2018

Latest by: sha_shah1

LOST PHONE

Started by: lubnashaheen91

Latest by: bobrobinson

Change my number

Started by: blades93

Latest by: williamwalker

I cant acces my cousin acount

Started by: lubnashaheen91

Latest by: nefarius

How to block sim 

Started by: lubnashaheen91

Latest by: as7861

Termination of Service

Started by: jassenchinan123

Latest by: jt_21

My call is constantly interrupted after 5 minutes

Started by: endremarosvari

Latest by: pds01144

Recurring goodybag

Started by: babygirlemily196

Latest by: mrsbullitt

New SIM to use for holiday in UK and France

Started by: jillianjohnston

Latest by: pds01144

Transfer the number

Started by: uyanga123

Latest by: uyanga123

Sim card

Started by: adeblo

Latest by: pds01144

Call

Started by: philosophie94

Latest by: sloz

Somebody has a question about the Samsung Galaxy Note9

Started by: lincsgg

Latest by: natty88

mistake i have done

Started by: anatolij2014

Latest by: natty88

SIM card delivery

Started by: wendychiang

Latest by: kierant_

No network connection

Started by: christianllewellyn

Latest by: kierant_

Top up

Started by: seandykes83

Latest by: kierant_

Toping up credit / buying googie bag

Started by: deado82

Latest by: deado82