Get Help
Community
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you
Start a topic
Board Options

How To Get Help 

Started by: will23

Latest by: will23

Please Award a "Best Answer" 

Started by: brulaw

Latest by: gregg_b

What Does A Great Post contain ? 

Started by: essie112mm

Latest by: hazel22

My phone doesn't hold its charge

Started by: omar157

Latest by: andyxhill

My phone is broken and I need proof of usage for my insurance claim

Started by: cherre321

Latest by: lynda1962

Data not working

Started by: keithbchurch

Latest by: keithbchurch

Can't get MF740M dongle to connect while roaming

Started by: beeleaf2

Latest by: beeleaf2

Chose wrong date to transfer my number

Started by: lifecherished

Latest by: lifecherished

Roaming charges in EU countries

Started by: satej123

Latest by: lynda1962

Giff gaff incorrectly report SIM as reported stolen and I can't buy new Goodybag

Started by: pdukes2

Latest by: pdukes2

roloanne has a question about I have a locked (disabled) iPhone 6 and need to return it to factory settings. However iTunes keeps starting the recovery process and then says it cannot connect to the phone. This is a new phone bought from giffgaff.

Started by: roloanne

Latest by: roloanne

Remove Adult Content Control!

Started by: noorool1

Latest by: lynda1962

Blocked sim, and new sim not arrived

Started by: 2010alleycat

Latest by: lynda1962

Data problem 

Started by: sleighy

Latest by: sleighy

vkar has a question about Hello I activated my new sim card with this code JNWJHZ. But do not work my mobile number 07543820159. what can I do?

Started by: vkar

Latest by: lynda1962

I c

Started by: alanb111

Latest by: johna002

Unbarring

Started by: leannexrx87

Latest by: johna002

Have I ordered my phone?

Started by: scottgair23

Latest by: juan_p

Cracked samsung s7edge screen

Started by: natalier9454

Latest by: sylwusia

Goody bag ran out early

Started by: isabelflewis

Latest by: johna002

Wifi Extra wont work

Started by: lukemarshall10

Latest by: lukemarshall10

NO SIGNAL

Started by: elfstone

Latest by: elfstone

Requesting new sim cards

Started by: ollywillis

Latest by: billyjay29

michaelsibary1 has a question about wont activate sim

Started by: michaelsibary1

Latest by: lynda1962

Internet connection intermittent

Started by: col_postle

Latest by: col_postle

Why does giffgaff not provide a 2 year warranty?

Started by: premkumar123

Latest by: datdad

cannot activate my phone

Started by: bitepe17

Latest by: bengalknights

Data

Started by: nellieshefford

Latest by: bengalknights

james_rowan has a question about Missed Phone call alerts

Started by: james_rowan

Latest by: bengalknights

Lost phone abroad

Started by: awesomeness

Latest by: rqt

Working in Guinea, I can receive calls and messages but cant send or dial out.

Started by: apatrick84

Latest by: rqt

Server down? 

Started by: aylinelci

Latest by: edpeace

Receiving and sending text network problems

Started by: sarkysar8

Latest by: sarkysar8