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bella_ has a question about I am in the uk at home, usual goody bag with unlimited mins, but voice mail says i am out of credit

Started by: bella_
On: 05/04/2018 | 13:49
Replies: 4
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by: bella_
on: 05/04/2018 | 13:49
I have checked my balance and usual goody bag purchase was made of £10 with unlimited mins but everytime i try to call 101 police it tells me i have zero credit
Message 1 of 5
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by: sheppola
on: 05/04/2018 | 13:51 edited: 05/04/2018 | 14:15

@bella_

 

101 numbers are charged @ 15 pence each.This is a national thing and out of GiffGaff's control so not covered in the GoodyBags.You need some Top-Up/Airtime credit for these numbers.

 

If you are on a £5.00 or £7.50 Goodybag you can put a Tenner Topup on and then use it to buy say your next £7.50 bag and leave just £2.50 for emergencies Smiley Happy

 

Here's how to use Top-Up money to buy a  GoodyBag if you do choose to do the above

 

https://community.giffgaff.com/t5/Solve-your-questions/Can-I-buy-a-goodybag-gigabag-with-my-existing...

 

If forum posts help please click the Kudos Button and or,"Best Answer"
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails."
Message 2 of 5
by: sheppola
on: 05/04/2018 | 13:51 edited: 05/04/2018 | 14:15

@bella_

 

101 numbers are charged @ 15 pence each.This is a national thing and out of GiffGaff's control so not covered in the GoodyBags.You need some Top-Up/Airtime credit for these numbers.

 

If you are on a £5.00 or £7.50 Goodybag you can put a Tenner Topup on and then use it to buy say your next £7.50 bag and leave just £2.50 for emergencies Smiley Happy

 

Here's how to use Top-Up money to buy a  GoodyBag if you do choose to do the above

 

https://community.giffgaff.com/t5/Solve-your-questions/Can-I-buy-a-goodybag-gigabag-with-my-existing...

 

If forum posts help please click the Kudos Button and or,"Best Answer"
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails."
Message 2 of 5
by: bella_
on: 05/04/2018 | 14:12
thank you....is this the same for 999
Message 4 of 5
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by: sheppola
on: 05/04/2018 | 14:14

@bella_

 

No.999 can be called even if there's no credit on the Sim  Smiley Happy

 

If forum posts help please click the Kudos Button and or,"Best Answer"
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails."
Message 5 of 5