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blacklisted phone huawei p smart

Started by: liannep30
On: 05/04/2019 | 14:16
Replies: 1
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by: liannep30
on: 05/04/2019 | 14:16
I reported my phone lost or stolen but had it returned to me and its now blacklisted and not working. How do i get it removed?
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by: jfc1951
on: 05/04/2019 | 14:43 edited: 05/04/2019 | 14:53

@liannep30wrote:

I reported my phone lost or stolen but had it returned to me and its now blacklisted and not working. How do i get it removed?

Hi @liannep30  contact an agent via

 

https://support2.giffgaff.com/app/ask/Phones/Place-or-remove-an-IMEI-bar/form

 

EDIT for some reason, that agent category seems to have been removed or has become inaccessible.

 

Pick a category from that list and explain the situation.

 

EDIT EDIT It has been moved to

 

https://support2.giffgaff.com/app/ask/My-account/Place-or-remove-an-IMEI-bar/form/

 

 

 

 

 

 

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 2 of 2
by: jfc1951
on: 05/04/2019 | 14:43 edited: 05/04/2019 | 14:53

@liannep30wrote:

I reported my phone lost or stolen but had it returned to me and its now blacklisted and not working. How do i get it removed?

Hi @liannep30  contact an agent via

 

https://support2.giffgaff.com/app/ask/Phones/Place-or-remove-an-IMEI-bar/form

 

EDIT for some reason, that agent category seems to have been removed or has become inaccessible.

 

Pick a category from that list and explain the situation.

 

EDIT EDIT It has been moved to

 

https://support2.giffgaff.com/app/ask/My-account/Place-or-remove-an-IMEI-bar/form/

 

 

 

 

 

 

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 2 of 2