Knowledge Base

can call but not text (only 1 number)

Started by: pridefulsauce
On: 01/12/2013 | 08:53
Replies: 7

by: pridefulsauce
on: 01/12/2013 | 08:53

Trying to text somebody and the text always fails, texting my other contacts isnt a problem. I know it's the right number since I can call it and they pick up.

Message 1 of 8
by: joel_pointon
on: 01/12/2013 | 08:55
Try contact an agent (takes up to 24 hours)!
Message 2 of 8
by: natty88
on: 01/12/2013 | 08:56
Could it be your goody bag has expired m8 do you have air time credit is the text international as they are charged of your air time credit not your goody bag
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Message 3 of 8
by: sloz
on: 01/12/2013 | 09:00

Remove the number from your contacts list

Delete any incoming and outgoing texts to and from the number

Remove any incoming and outgoing calls in recent call list ( if your phone has that option)

Now put the number in manually when you send a text
if you remove all trace of the number in contacts ( check to see if its stored twice) the number shouldn't be replaced by a contact name when you put the number in to text

When they reply you can save to contacts again
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Message 4 of 8
by: 1992chris
on: 01/12/2013 | 09:32
do any texts work? are you fully activated? with good signal?
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Message 5 of 8
by: addykiller123
on: 01/12/2013 | 11:15
they will text u back after 24 hours
Message 7 of 8
by: addy123456
on: 01/12/2013 | 11:27
reboot ur phone
Message 8 of 8