Knowledge Base
Community

can someone please help me

Started by: caralynpoole70
On: 25/09/2012 | 20:27
Replies: 9
Reply

Go to best answer
by: caralynpoole70
on: 25/09/2012 | 20:27

ive been with giffgaff for about 6 weeks ,at first i topped up 5 pounds just for text ,ive been out of the country ,today i went onto my giff gaff and paid ten pounds for a goody bag i wanted unlimited text and 250 minutes of call time i did this at 4.30 this afternoon the payment went though ok from my bank card  but ive heard nothink back ive no credit can some one please help me i dont understand kind regards caralyn

Message 1 of 10
1 BEST ANSWER

Accepted Solutions
Highlighted
by: emilycakes
on: 25/09/2012 | 20:30

What you should do is go on my giffgaff and see if you have the goodybag if it shows the £10 one then everythings worked fine but if not then you havent got the bag also you will nnot get credit as you only get the goodybag for your £10.

Get a free Giffgaff Sim
Are you a lampworker? Click here. For the only UK 104 coe supplyer of frit.
For all your jewellery making needs click here.
Message 4 of 10
by: mary282
on: 25/09/2012 | 20:28
check th payment history here https://giffgaff.com/account

Click the banner below for your free sim plus £5 free credit.

Get a free giffgaff Sim
Message 2 of 10
by: nerakb
on: 25/09/2012 | 20:29

If you've paid for a goodybag,you won't have any airtime credit.Check your payment history to see the status of your goodybag.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

Message 3 of 10
Highlighted
by: emilycakes
on: 25/09/2012 | 20:30

What you should do is go on my giffgaff and see if you have the goodybag if it shows the £10 one then everythings worked fine but if not then you havent got the bag also you will nnot get credit as you only get the goodybag for your £10.

Get a free Giffgaff Sim
Are you a lampworker? Click here. For the only UK 104 coe supplyer of frit.
For all your jewellery making needs click here.
Message 4 of 10
by: pad3
on: 25/09/2012 | 20:30
if you bought a goodybag you won't have credit. dial *100*7# to check your goodybag minutes
Message 5 of 10
by: nathanc2000
on: 25/09/2012 | 20:33

check your payment history

Get a free Giffgaff Sim
Are you a lampworker? Click here. For the only UK 104 coe supplyer of frit.
For all your jewellery making needs click here.
Message 6 of 10
by: caralynpoole70
on: 25/09/2012 | 20:51

hi thankyou for all your replys my giff gaff is now working kind regards

Message 7 of 10
by: caralynpoole70
on: 25/09/2012 | 20:52

thankyou its now sorted kind regards

Message 8 of 10
by: danielcasson
on: 25/09/2012 | 20:54

check your payment history mate

Get a free giffgaff Sim

also rember if help kudos plz
Message 9 of 10
by: alecalexandrou
on: 25/09/2012 | 20:57
Check to see if you bought a goodybag directly as this will not show credit.
Get a free giffgaff Sim
Message 10 of 10