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can't login to my account

Started by: sadia4ever
On: 06/11/2012 | 00:18
Replies: 17
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by: sadia4ever
on: 06/11/2012 | 00:18

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks

Message 1 of 18 (684 Views)
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Accepted Solutions
by: rayhoo
on: 06/11/2012 | 00:23
Best Answer
Accepted by educator_giffgaff (giffgaff Educator)
‎21-08-2015 01:01

sadia4ever wrote:

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks


The site is being updated until approx. 9.00am.

 

Message 7 of 18 (704 Views)
by: sam1128
on: 06/11/2012 | 00:19
Have you tried the mobile site?

Http://giffgaff.com/mobile
Get a free giffgaff Sim

Message 2 of 18 (680 Views)
by: djbonner07
on: 06/11/2012 | 00:20
Message 3 of 18 (676 Views)
by: joecox406
on: 06/11/2012 | 00:21
The site will be on and off until 9am, you can read more about this here: http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
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Message 4 of 18 (673 Views)
by: paultheball
on: 06/11/2012 | 00:22
Yes the site is undergoing an update at the
moment and is expected to last until @9am...
...you wont be able to log in to your account...
you can use the mobile site for the community.

Get a free giffgaff Sim
Message 5 of 18 (669 Views)
by: sadia4ever
on: 06/11/2012 | 00:23

no i haven't tried mobile site, shall i download giffgaff app in my iphone?

Message 6 of 18 (667 Views)
by: rayhoo
on: 06/11/2012 | 00:23
Best Answer
Accepted by educator_giffgaff (giffgaff Educator)
‎21-08-2015 01:01

sadia4ever wrote:

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks


The site is being updated until approx. 9.00am.

 

Message 7 of 18 (705 Views)
by: sam1128
on: 06/11/2012 | 00:25

There is planned website outage on website in order to accommodate new Goodybag :


http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
Get a free giffgaff Sim

Message 8 of 18 (662 Views)
by: sadia4ever
on: 06/11/2012 | 00:35

thanks all of you for your help

Message 9 of 18 (649 Views)
by: djbonner07
on: 06/11/2012 | 00:39
You still could always try and download the giffgaff app and try on that Smiley Happy

No Harm In Trying Smiley Wink
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Message 10 of 18 (644 Views)