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cancel an order

Started by: srinivas1969
On: 06/05/2015 | 12:44
Replies: 5
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by: srinivas1969
on: 06/05/2015 | 12:44

Hi there, my order number is

 

My order #71729567

 

I would like to cancel the order to change the colour and memory.

 

Thanks

 

Message 1 of 6
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by: fadyyasin
on: 06/05/2015 | 12:46
HI

REQUEST AN AGENT FOR THE CANCELLATION

To raise a case the agents,go to Help on your my giffgaff page, then click Ask an Agent from the links on the page, or this link
but you need to talk with an agent https://giffgaff.com/support/ask
Message 2 of 6
by: mcilwraith
on: 06/05/2015 | 12:47

@srinivas1969i`m afraid we cant do anything you would have to contact an agent
https://giffgaff.com/support/ask
they are usually pretty quick but remember an agent can take up to 24 hours to reply

Message 4 of 6
by: fhee
on: 06/05/2015 | 12:48

if the goodybag is qued you can ask an agent to cancel it here,

 

https://giffgaff.com/support/ask/cancel_queued_goodybag

Get a free giffgaff Sim
Message 5 of 6
by: 6_9
on: 06/05/2015 | 12:49
@srinivas1969

You need to click the link below and ask the agents to cancel the order for you asap.

This is just a forum for help and support so we cannot carry out these actions.

https://giffgaff.com/support/ask
Message 6 of 6