Once your SIM arrives you will need to head online activate it - which lets our system know it has arrived safe and sound.
3 steps to activating your new giffgaff SIM.
1) Head online: giffgaff.com/activate-sim
First up, head online to activate your SIM. You'll see a 6 digit code on your SIM card, please enter this number online here.
Ordered the SIM yourself? If someone has recommended giffgaff to you, help them out by entering their Username into the 'recommended by' box and they'll get 200 payback points
A friend ordered the SIM for you? If a friend gave you the SIM, once you activated they'll automatically receive payback points for recommending giffgaff to you.
See the full guide see below.
if you have done the above try here.
If you have just activated your sim or added a goodybag in normal circumstances the top-up or activation takes to show, In most case it is applied within minutes.
and takes less than 30 mins in some case up to 24hrs dependent on system problems..
Activations can be submitted anytime but the process wont be completed between 10pm and around 6am.
Check your balance from your phone.
Dial *100# to check your credit balance.
Dial *100*7# to check your goodybag balance.
Dial *100*1# for your free giffgaff calls expiry date
Dial *100*5# to see your remaining text balance applies only to Hokey Cokey goodybag which has 300 inclusive texts
And you can do this online
just check your (My Giffgaff page) under your balance/goodybag
See you account history and transactions for goodybags :
https://giffgaff.com/account (you must be logged in)