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cesca9617 has a question about the iPhone 7 Plus Pre-Owned

Started by: cesca9617
On: 18/03/2018 | 14:29
Replies: 6
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by: cesca9617
on: 18/03/2018 | 14:29
When a second hand on is “good” does everything look well
Message 1 of 7
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by: mw854
on: 18/03/2018 | 14:33
Hi @cesca9617 any second hand phone can have slight scratches or marks on them. If your not happy you can return the phone for a full refund
Message 6 of 7
by: giffgaff_ninja
on: 18/03/2018 | 14:31
Hi @cesca9617

Pre-owned phones fall under three categories based on the condition of the phone Good , Very Good and Excellent.

Good - These phones are in perfectly usable condition. They’ve lived a good life and they’re fully functional with only some minor wear and tear. For example Think of your friend who uses their phone all the time. Someone who might toss their phone in a pocket or handbag with their keys while they’re out and about. They’re not too worried about the odd mark as long as the phone works.

Very good - These phones are in very good condition. You can at least tell they’re pre-owned. But only if you look closely. Think of your friend who keeps their phone safely wrapped in a case but isn’t too bothered by the odd light scratch. A few superficial marks are possible around the edges of the phone. These phones have lived, but it’s been an easy life.

Excellent - These phones look practically brand new. They’re in great condition with no marks or scratches on the screen. This is the phone owned by your friend who treats it like their baby. They've probably popped on a case and screen protector 10 seconds after opening the box and they never took it out. These phones are so close to new you’ll be hard pressed to tell the difference.

The pre-owned phone will come in a plain box & only includes the data/charging cable. It will come with 6 months giffgaff warranty and is unlocked.

Also, if you’re not satisfied with the phone you have up to 21 days to return the phone back to giffgaff for a full refund. Follow this https://community.giffgaff.com/t5/Solve-your-questions/Returning-your-phone-amp-SIM-within-21-days-o... link for return instructions.
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Message 2 of 7
by: bruno00
on: 18/03/2018 | 14:31

Pre-Owned phones are similar to refurbished phones. It differs slightly from a new phone as it comes in a plain box and only includes the phone and a data/charging cable. 

  

Pre-Owned phones do not come with any other accessories such as a mains charger, a SIM key, software, manual or headphones etc. 

  

They also come with a 6 month warranty. 

 

Each pre-owned phone will have a grading to explain the quality. The better (as new) it is the more expensive it will be. The grades are: good, very good, and excellent. 

  

Good:   

These phones are in perfectly usable condition. They’ve lived a good life and they’re fully functional with only some minor wear and tear. 

Think of your friend who uses their phone all the time. Someone who might toss their phone in a pocket or handbag with their keys while they’re out and about. They’re not too worried about the odd mark as long as the phone works. 

There may be a few scratches on the screen, some pitting around the edges of the phone or scuffing on the back. Nothing major. 

  

Very good:  

These phones are in very good condition. You can at least tell they’re pre-owned. But only if you look closely. 

Think of your friend who keeps their phone safely wrapped in a case but isn’t too bothered by the odd light scratch. 

A few superficial marks are possible around the edges of the phone. These phones have lived, but it’s been an easy life. 

  

Excellent:  

These phones look practically brand new. They’re in great condition with no marks or scratches on the screen. 

This is the phone owned by your friend who treats it like their baby. They've probably popped on a case and screen protector 10 seconds after opening the box and they never took it out. 

These phones are so close to new you’ll be hard pressed to tell the difference. 

Message 3 of 7
by: peterbrown1992
on: 18/03/2018 | 14:31

@cesca9617

 

No none of pre-owned phones will have cracked screens. Good condition are phones that are in perfectly usable condition. They’ve lived a good life and they’re fully functional with only some minor wear and tear. For example Think of your friend who uses their phone all the time. Someone who might toss their phone in a pocket or handbag with their keys while they’re out and about. They’re not too worried about the odd mark as long as the phone works.

Message 4 of 7
by: mrsbullitt
on: 18/03/2018 | 14:32

Hi @cesca9617

 

Hereis a detail description of condition:

 

Good - These phones are in perfectly usable condition.
Very good - These phones are in very good condition. You can at least tell they’re pre-owned. But only if you look closely.
Excellent - these phones look practically brand new. They’re in great condition with no marks or scratches on the screen.

 

Hope this helps. Angie.

Need a Sim quick send me a PM and I'll pop one in the post 1st class
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Message 5 of 7
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by: mw854
on: 18/03/2018 | 14:33
Hi @cesca9617 any second hand phone can have slight scratches or marks on them. If your not happy you can return the phone for a full refund
Message 6 of 7
by: jackpugh
on: 18/03/2018 | 14:46

@cesca9617  

 

Good - These phones are in perfectly usable condition. They’ve lived a good life and they’re fully functional with only some minor wear and tear. For example Think of your friend who uses their phone all the time. Someone who might toss their phone in a pocket or handbag with their keys while they’re out and about. They’re not too worried about the odd mark as long as the phone works.

Message 7 of 7