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colleen_lauren has a question about Changed my number

Started by: colleen_lauren
On: 08/02/2018 | 10:44
Replies: 3
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by: colleen_lauren
on: 08/02/2018 | 10:44
Hi I changed my giffgaff number to another giffgaff number and now I have no service. What do I have to do?
Message 1 of 4
by: danhamman
on: 08/02/2018 | 10:46

If you've only just made this change - you should wait a little longer for it to complete

Try restarting your handset periodically

 

@colleen_lauren

.:.
Message 2 of 4
by: giffgaffprepper
on: 08/02/2018 | 10:46
that is normal, you need to wait for gg systems to update the change, switch phone off for appsox 30 minutes then restart phone and check again

text NUMBER to 2020, or check your account dashboard here https://giffgaff.com/dashboard
Message 3 of 4
by: nigelbrooks
on: 08/02/2018 | 10:47

@colleen_lauren

 

The change number process takes a minimum of four hours for service to restore. There is actually a clear warning that it wil take this long.

 

Please wait for the full four hours and then restart your phone.

Get a free giffgaff Sim
I donate 100% of my SIM activation payback to charity, please help me boost the donation
Message 4 of 4