compensation for loss of service

[reenareenz]

Hi all,

Did anyone receive any sort of compensation for this huge mess up yesterday as I could not use my phone for over 7 hours and I got a silly apology!

Serena

[deciver12 graduate]

it was only like 8 hours lol i'm sure you could go without your phone for that long.

[bengalknights whatever I said...]

Not yet although expect 1 pound or less lol

[syorksdeano sensei]

Least you got an apology, some networks won't even give you that

[mikedeveloper]

You shouldn't have to go without a phone. Cheap or not, that's not a good service and Giffgaff will feel the wrath from users I bet unless they offer something.

[hashjam aspirant]

Not sure you would be asking the same question if you were with another network. An apology is suffice.

[gerradwy]

Wait and see. I believe gg will come up with sth for us

[bonusball giffgaff; ergo sum]

http://community.giffgaff.com/t5/Blog/Today-s-Service-Outage/ba-p/3432147

[dannismith beginner]

I think i did but i'm not sure if it was just a blip. My £10 goody bag should have ran out last night (16th) at midnight, but this morning i was still able to text and use the internet. Before anyone asks, i did not have any credit on my phone just the goodybag. It did eventually run out at around 2 o'clock this afternoon though. Did anyone else have the same thing happen to them? I'm not complaining or anything i wasn't expecting any compensation anyway cause it seems silly for just a few hours of not being able to use a phone. Only thing i was slightly sad about was not being able to ring or text my mum to say happy birthday until 6 o'clock at night XD

[mrxt]

I doubt we will get anything and its not needed.