Get her a voucher(O2 or Giffgaff) and Topup by Dialing 43430.
or use this https://giffgaff.com/topup/altruistic
spero89 wrote:My nan has a gg sim bt hasnt topd up for a while i can still call and txt her but she cant log in to top up and i cant top her up of my account? Help would be greatly appreciated x
first of all you can call and text as the sim is still active and to receive calls and texts is free.
Second, to top up her phone by voucher you need this info:
But don't you need to ring from your nan's phone??
Kudos to morvin for his altruistic link.
Problem should be solved
Try and get a GiffGaff or 02 voucher and top up.