Get Help
Community

contact agent

Started by: jamestaylor_1982
On: 05/05/2013 | 22:10
Replies: 18
Reply

Go to solution
by: jamestaylor_1982
on: 05/05/2013 | 22:10
How do I contact a giffgaff agent?
Message 1 of 19 (1,643 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: dalan
on: 05/05/2013 | 22:11
Best Answer
Accepted by a_rachel (former giff-staffer)
‎21-08-2015 01:01
To raise a case the agents,go to Help on your my giffgaff page, then click Ask an Agent from the links on the page, or this link

http://j.mp/agentsgaff

If you have problems, choose 30 in the drop down box. And then write the specific nature of your issue in the text box provided.



If it helps,
Feel free to use this post at a later date
If I helped click ''best answer and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free One Sim Fits All With £5 Credit.
Message 2 of 19 (1,784 Views)
by: dalan
on: 05/05/2013 | 22:11
Best Answer
Accepted by a_rachel (former giff-staffer)
‎21-08-2015 01:01
To raise a case the agents,go to Help on your my giffgaff page, then click Ask an Agent from the links on the page, or this link

http://j.mp/agentsgaff

If you have problems, choose 30 in the drop down box. And then write the specific nature of your issue in the text box provided.



If it helps,
Feel free to use this post at a later date
If I helped click ''best answer and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free One Sim Fits All With £5 Credit.
Message 2 of 19 (1,785 Views)
by: yaquob786
on: 05/05/2013 | 22:11

Just click here:

https://giffgaff.com/support/ask

Sorry for sending a reply late. ;-)

Get a free giffgaff Sim
Message 3 of 19 (1,634 Views)
by: backdrifters
on: 05/05/2013 | 22:12
By clicking this link https://giffgaff.com/support/ask
Get a free giffgaff Sim
Message 4 of 19 (1,630 Views)
by: sloz
on: 05/05/2013 | 22:12
Http://giffgaff.com/support/ask

If you get confused what options to choose or get errors, use this link

Log into here

Http://j.mp/agentsgaff

Choose 30 in the drop down list

As the options don't match your query take extra care to put all details of your problem in the box provided
Eg, starting time and date of your issue and any error messages you encounter
Get a free giffgaff Sim
Message 5 of 19 (1,627 Views)
by: staciesnowden
on: 05/05/2013 | 22:12
On your giffgaff page left hand side you will see that there is a box saying contact agent.. They reply very quick as well...

Hope that helps you
Anyone found my marbles????
Message 6 of 19 (1,627 Views)
by: imy101
on: 05/05/2013 | 22:12
Please click the link below and also agents can take maximum 24 hours to reply https://giffgaff.com/support/ask
Message 7 of 19 (1,627 Views)
by: paulreds
on: 05/05/2013 | 22:16
Is it anything we can help you with?
If its not account related you will get a much quicker response here.
Message 8 of 19 (1,612 Views)
by: raheel135
on: 05/05/2013 | 22:18
Message 9 of 19 (1,609 Views)
by: sauron
on: 05/05/2013 | 22:47

Sign in and you will see at the left hand side a link called ask an agent, there you can sumbit your support ticket

Get a free giffgaff Sim
Message 10 of 19 (1,591 Views)