i have topped up by £20 but when im trying to ring someone other than giffgaff2giffgaff it is telling me i have no credit! how do i solve this?
Try switching the phone off for a few minutes and then switching back on.See if that gets it to kick in
Hi @vickychannon Some numbers are chargeable to your airtime credit as they are not included in your goodybag's minutes/texts allowances (eg premium numbers such as 0845, 0871 and international numbers).
Please look here for more details on which numbers are free, included in goodybags, and not included in goodybags: http://community.giffgaff.com/t5/Learning-and-giffgaffer-articles/Inclusive-and-non-inclusive-calls-...