credit

[#1]

my brother has put a tenner on y phone using his credit card but it has not gone onto my phone yet do you know what the problem is and can you help

[#2]

Card problems

Try deleting all your card details and reinputting them afresh.

Try clearing your browser's cache or another browser.

Also if you are using the mobile site https://giffgaff.com/mobile try the full site http://giffgaff.com and vice versa.

Finally try using another device, pc, laptop or tablet.

If no joy, then you will need to ask an agent for help here http://support.giffgaff.com/app/ask

Or get a gg voucher, they always work for me. 

[#3]

contact agents

[#4]

Check your payment history it's probably just slow coming on

[#5]

actualy it might still be processing give it a while

[#6]

What does it say here? http://giffgaff.com/account

[#7]

If it was to activate it have a look in my giffgaff and see if it has activated yet

If your number shows then it should be done
Otherwise give it a bit of time to update

[#8]

give it some time to update.

[#9]

What happens when you dial *100#

[#10]

Payment Processing Errors 17/07/2012

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Payment-processing-errors-17-07-2012/t...